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    Supplier Relationship Manager - Lynchburg, United States - Genworth

    Genworth
    Genworth Lynchburg, United States

    1 week ago

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    Description
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    Supplier Relationship Manager

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    locations

    Richmond, Virginia

    Lynchburg, Virginia

    time type

    Full time

    posted on

    Posted 3 Days Ago

    job requisition id


    REQ
    At Genworth, we empower families to navigate the aging journey with confidence.

    We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are.

    Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.

    We apply that same compassion and empathy as we work with each other and our local communities.


    Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed.


    We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates.

    We also invest in the vitality of our local communities through

    grants from the Genworth Foundation, event sponsorships, and employee volunteerism.
    Our four values guide our strategy, our decisions, and our interactions:
    Make it human.

    We care about the people that make up our customers, colleagues, and communities.
    Make it about others.

    We do what's best for our customers and collaborate to drive progress.
    Make it happen.

    We work with intention toward a common purpose and forge ways forward together.
    Make it better.

    We create fulfilling purpose-driven careers by learning from the world and each other.

    POSITION TITLE
    Supplier Relationship Manager

    POSITION LOCATION
    Richmond, VA (hybrid)
    Lynchburg, VA (hybrid)

    YOUR ROLE

    For this new position as a member of the Sourcing and Supply Management team, you'll play a leading role in managing human resource suppliers that provide critical services to our business teams.

    What you will be doing
    In close cooperation with HR Supplier Managers, develop and implement supplier relationship management strategies and initiatives to optimize the performance and value delivered by our human resources suppliers
    Monitor supplier performance against established metrics and SLAs, identify areas for improvement and develop action plans to address any issues or risks
    Conduct regular business reviews with suppliers to review performance, discuss improvement opportunities and ensure alignment with strategic goals
    Foster strong relationships with key stakeholders and effectively communicate supplier performance and take ownership of any relevant issues or challenges
    Ensure that all supplier management program activities are completed, risks are addressed, records are maintained and performance is monitored (e.g., Risk Assessments, IT Security Assessments, Financial Reviews, Business Reviews, Delegation of Authorities, etc.)
    Partner with Sourcing to negotiate contracts and service level agreements (SLAs) with suppliers, ensuring favorable terms and conditions that meet business objectives

    Deliverables / Results
    Key supplier performance metrics established, reviewed, and communicated, and once established, improved
    Ensure completion of appropriate supplier management activities are completed in accordance with policy
    Leverage lessons learned to improve management of other suppliers
    What you bring
    Bachelor's degree in a relevant field (e.g., Business, Supply Chain, or IT). An advanced degree is a plus
    A minimum of 5 years of experience in vendor or relationship management
    Proven ability to drive results in a fast-paced, dynamic environment while managing multiple priorities
    Excellent analytical and problem-solving abilities with a focus on identifying and resolving issues proactively
    Strong negotiation and
    Exceptional communication and interpersonal skills with the ability to effectively collaborate with cross-functional teams and build strong relationships with stakeholders
    Preferred
    Demonstrated expertise in managing suppliers and driving successful outcomes through effective relationship management
    Experience in working in human resources and/or knowledge of human resources benefit related suppliers is desirable, but not required
    Contract management skills with a proven ability to secure favorable terms and conditions
    Insurance or Financial Services industry experience
    Knowledge of Life and Long Term Care Insurance business processes and technology solutions is desirable, but not required
    Knowledge of Microsoft 365 tools (e.g., Sharepoint, Teams, Outlook, Excel) a plus
    Employee Benefits & Well-Being
    Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives.
    Competitive Compensation & Total Rewards Incentives
    Comprehensive Healthcare Coverage
    Multiple 401(k) Savings Plan Options
    Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded)
    Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
    Disability, Life, and Long Term Care Insurance
    Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
    Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
    Caregiver and Mental Health Support Services

    ADDITIONAL
    At this time, Genworth will not sponsor a new applicant for employment authorization for this position.

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