Lead Dispatcher - Austin, United States - Champion AC
Description
Overview (Text Only):
Looking to TRADE up to a better opportunity? Champion AC of Austin has an exciting opportunity for a Lead Dispatcher.
Why join our team:
We care for our employees' well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work.
- Uncapped Pay Potential
- Medical, Prescription, Dental, Vision Insurance
- Disability and Term Life Insurance
- 401(k)
- Ongoing training & development and growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
- Who we are:
We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k).
We are an Equal Employment Opportunity EmployerJob Type:
Full-time
Salary:
$ $27.00 per hour
Benefits:
- Matching 401(k)
- Health Insurance
- Dental and Vision Insurance
- Life and Disability Insurance
- Paid Time Off
- Ongoing Training and Development
Ability to commute/relocate:
- LOCATION: Reliably commute or planning to relocate before starting work (required)
Experience:
- Call Center or Customer Support (1+ year required)
- A lead dispatch's responsibilities include maintaining customer databases, troubleshooting server issues. They are also tasked with answering emergency and nonemergency calls, providing customers with accurate quotes, and scheduling technicians for installations. Their role is crucial in ensuring effective communication with their team members and customer support. A lead dispatch is the backbone of our operations. They ensure our trucks are on the road, our technicians are where they need to be, and our customers are satisfied."
Work Location: In person.
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