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Regional Sales Mgr, Gulf Coast - Houston, United States - Pfaudler Inc
Description
Pfaudler Inc., with over 135 years as a leading supplier of highly engineered, critical equipment and systems for global energy, chemical and industrial markets, has an immediate opening for a Technical Regional Sales Manager (RSM).
This position provides the successful candidate with significant opportunities for career growth and global experience with a stable and growing organization.
SUMMARY
Pfaudler RSMs serve our customers by working with them to understand their needs and issues as they relate to chemical process equipment or systems and related after-market parts and service.
They individually, and/or jointly with others on the team, close orders to achieve brand and product quotas in their territory.
Each RSM plays a key role in increasing Pfaudler order volume and margin by acquiring new clients, growing market share, managing and negotiating with clients, generating leads, qualifying prospects, developing proposals and closing orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES - include the following. Other duties may be assigned.Promote and increase order volume for all Pfaudler products and brands.
Promote all Pfaudler products and brands and unique selling points (USP) to increase orders and market share of each product line and brand.
Customize Pfaudler standard presentations with Pfaudler USP, making them specific for each customer and/or opportunity, and utilize during customer meetings to demonstrate Pfaudler's solutions for client needs and problems.
Closely follow up with clients for all Pfaudler quotes for Technologies, Services and Systems and maintain close communication with inside sales personnel.
Qualify opportunities (i.e. each client and project) and share this information with the team via Salesforce, conversations and emails.
Qualification is critical to prioritize inquiries, efficiently utilize resources, and meet customer needs to hit territory order targets and grow business.
Cross-sell to increase scope of offeringsManage all client relationships and client business in a Regional Territory.
Service existing accounts with close personal contact and relationships.
Grow client base by identifying and acquiring new accounts.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Travel to customer sites is expected and critical, with internet meetings/presentations and emails used secondarily used to create and maintain relationships.
Learn what each client produces as products and where and how Pfaudler's products can be integrated in the clients' plants.
Technologies:
Develop close customer relationships with customer purchasing and engineering personnel to position Pfaudler as a key supplier for Technologies.
Prepare Technologies quotes individually or in cooperation with Pfaudler inside technical experts.Services:
Develop close customer relationships with customer plant and maintenance personnel to position Pfaudler as a key supplier for Services.
Coordinate with client relationships and opportunities with the Pfaudler Service Technicians.Upsell/Upgrade existing equipment with new offerings
Systems:
Leverage Technologies inquiries and customer relationships to increase scope of projects/orders to Systems.
Promote Pfaudler's Systems capabilities to be a "shaker" for Systems opportunities.
Bring the opportunities to inside sales. Stay informed during sales process. Follow up on client quotes and projects and provide feedback to inside sales. Assist with negotiations and order closure.
Maintain professional and technical knowledge of Pfaudler products and brands through Pfaudler educational workshops and training as well as self-learning including reviewing professional publications, establishing personal networks, participating in professional societies, etc.
EDUCATION and/or EXPERIENCE - Bachelor's degree (B.S.) Chemical Engineering preferred or related background with strong process knowledge and background considered.
LANGUAGE SKILLS - Ability to read, analyze, and interpret customer specifications and drawings along with general business periodicals, professional journals, technical procedures, or governmental regulations in the local language(s) of the region supported.
Ability to effectively present information and respond to questions from groups of client engineers, managers, maintenance technicians or purchasing personnel.
SALES SPECIFIC SOFT SKILLS - These are people skills or life skills, like communication and empathy, as well as personal skills like decision-making and goal-setting.
Written Communication
Presentation Skills
Coachable
Persuasiveness (benefit selling vs feature selling)
Handle objections/difficult customer situations
Ability to Cross Sell
Self-starter and independent worker
PROCESS KNOWLEDGE - Must currently have or develop understanding of the basics related to chemical and pharmaceutical processes, which is critical to Pfaudler business
This includes:
Basics of chemistry and physical properties of materials, and units of measurement
Typical unit operations including the process terms used to describe the processes and basic understanding of how units within in the operations are used in a typical chemical plant.
Basics of chemical reactions and the associated characteristics.
Understanding of evaporation and distillation properties/and processes.
Understanding of filtration and drying, especially for pharma applications.
Understanding of Hazardous Materials and various associated risks.
Understanding of the various types of processes used in the chemical, fine chemical, pharmaceutical, nutraceutical, agchem, semi-conductor, petrochemical, flavors and fragrances, polymer/plastic/resin industries, metal recovery, and others.
PFAUDLER PRODUCT KNOWLEDGE (LIBRARY SKILLS) - Understanding Pfaudler product features and services in order to present their benefits to customers accurately and persuasively
These include:
Glass-Lined Equipment
Fluoropolymer Products
Aftermarket Products/Services
Wiped Film Evaporators (WFE's)
Engineered Systems
Interseal shaft sealing technology
Instrumentation
Mavag filtration and drying products
Normag borosilicate glass equipment, component and systems
Alloy Equipment/Mixers
Re-glassing & product refurbishment
Field Service
Pfaudler is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
