Residential Loan Associate - Queens, United States - Bank of China

Bank of China

Verified Company

Queens, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Summary:

This position provides loan business, prepares loan analysis and loan recommendation to meet objectives set by the Branch Manager.

Responsibilities:

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Business Development:_

Originate and underwrite residential mortgage loans and maintain relationship with customers.
Meet business objectives in the loan operation set by the department head and Branch Manager.
Assist customer service representatives to originate new residential loan, Refinance and Modification Program.

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Credit Control:_

Handle loan business according to all bank policies and procedures, KYC Due Diligence requirements.
Monitoring KRI and reporting criticized loan if applicable.

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Compliance:_

Update Residential Mortgage Lending Procedure as needed.
Work on CFPB Consumer Metrics impacted by COVID19 on monthly basis.
Work on Compliance and Regulatory reports as needed to LCD periodically.
Consumer Compliance Risk Assessment.
Work and coordinate with BSA on Monthly Compliance Reporting.
Inform customers of regulatory compliance requirement.
Coordinate with external and internal examination to ensure business safety and soundness.

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Operation and Post-Lending Customer Service:_

Communicate with OSD and follow up with customers on tax, insurance, annual escrow disclosure statement, yearend escrow statement, escrow account or other post lending questions or issues due to Work from Home impacted by COVID1
Report necessary documents or reports to Head Office.
Work with ORD and QCU on third party vendor review and attend ORC meeting.
Work with vendors of Ellie Mae and Equifax to meet Bank's operational risk requirement.
Participate in loan business activities to ensure the loan operation is safety and soundness.
Help to answer and resolve customer complaints and inquires.
Seek unusual and irregular activities and, if any, reports to supervisor, BSA Officer and Branch Manager.
Scan loan documentation to Laserfiche.
Attend necessary business related trainings.
Strictly comply with the BOC Global customer service standard & BOCNY performance evaluation.

Job Requirements:

Bachelor's degree required; major in Accounting, Finance, Economics or equivalent fields preferred
Minumum 2 years of Residential lending experience required
NMLS Certification is required
Demonstrate knowledge in Credit Underwriting, Personal loan process, and Consumer compliance
Bilingual ability in English and Mandarin required

Pay:
$42, $90,000.00 per year

Benefits: