Quality Assurance Manager - Marathon City, United States - Marathon Cheese Corporation

Marathon Cheese Corporation Marathon City, United States

4 weeks ago

Restaurants / Food Service

Description

POSITION SUMMARY:

This is a high-profile position reporting directly to the Director of Quality Assurance effectively supporting the quality mission. Lead, implement and continuously improve the administration of all food safety and quality policies, programs and procedures exceeding expectations of both internal and external customers.

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

Direct and supervise the Quality team in the plant and laboratory
Implement and maintain plant good laboratory practices including proficiency testing programs for analysts
Lead calibration and maintenance programs for monitoring and measuring equipment critical to food safety and quality processes
Champion cross-functional initiatives driving continuous improvement in food safety and quality for primary and secondary sites
Lead and facilitate routine management review of quality to assess performance of the quality systems, report its effectiveness to senior and corporate leadership and implement actions for improvement
Own and lead cheese and packaging supply chain quality compliance for Marathon City in collaboration with corporate procurement functions
Lead select Marathon Quality Network initiatives in consultation with the Director of Quality
Design, implement, maintain and direct the use of leading and lagging measures for food safety and quality performance
Provide leadership and training to quality and operations staff responsible plant compliance with all quality policies, programs and procedures
Manage and verify the effectiveness of root cause analysis and corrective action programs
Lead HACCP/Food Safety Plan development, assessments and validations for new products and processes, including records and file maintenance
Lead and continuously improve quality and operations commercialization processes for Marathon City facilities
Manage and continuously improve compliance of the audit programs including the development of responsible personnel for internal and external audits, i.e. FDA, WDATCP, IDA, GFSI/SQF, USDA, NOP, and customers
Implement and champion inspection ready programs, training and expectations for all sites
In close cooperation with corporate Quality, liaise with Customer Services and Sales and Marketing on complaint investigation and communication, trending and sustaining resolution
Collaborate with Business Development and customers on new product initiatives
Lead data-driven continuous improvement initiatives to reduce customer complaints
Lead and implement food safety and quality culture improvement initiatives in collaboration with the Director of Quality at Marathon City facilities
Design, implement, communicate and maintain appropriate Quality metrics/KPIs at the Marathon City facilities
Evaluate and assist in developing processes, specifications and critical control points in manufacturing for ongoing Quality Assurance of all finished goods
Develop and execute training programs that support Food Safety and Food Quality objectives
Direct and manage administrative and record-keeping processes to support the Quality policies, programs and procedures at Marathon City facilities
Lead food safety and quality hygienic design, sanitation and packaging performance qualifications for new facilities, processes and line extensions
Lead Plant Crisis Management/Business Continuity Team
Perform other duties as assigned

Education and Experience

Bachelors degree or commensurate experience in Food Science, Dairy Science, Microbiology, Chemistry or similar scientific discipline
5+ years of previous supervisory experience in food manufacturing
Dairy Industry is preferred
Preventive Controls Qualified Individual (PCQI) Certification or ability to obtain this certification
Strong problem solving, communication and leadership skills are a must

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