Automotive Dispatcher - Tinley Park, United States - Orland Toyota

Orland Toyota

Verified Company

Tinley Park, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The Kowalis family opened the doors of its first dealership in the 1970's and so began their mission to make the car shopping process easier.

From the Service Department to the Showroom, the Kowalis family simplified every process and created a high-end customer experience.

In fact, it's dedication to world-class service that makes Kowalis Auto Group a positive place to shop and to work.

We have a high employee retention rate and many of our employees have been here for decades. We believe that when you treat people right, those good works come full circle.

Today, Kowalis Auto Group is still owned and operated by the Kowalis family and 100 percent customer satisfaction is still a #1 priority.

BENEFITS

Health
Dental
Vision
Life
401k with match
Paid vacation

Responsibilities

Responsible for dispatching, monitoring, and controlling technician workloads.
Manage the efficiency of the technicians
Timely distribution of workloads.
Process all Used Car Inspection Repair Orders and Purchase orders
Keep ASMs updated on the status of repair orders, problems, delays and requests.
Maintain all technician's booked hours
Provide supervisor with status reports
Monday through Saturday with day off during the week

Qualifications

Dealership Service department experience is helpful (Technician, Service Writer, Assistant Service Manager and/or Service Manager etc.)
Excellent verbal and written communication skills, organizational and time management skills.
Detail oriented.
Computer skills with a DMS system and Excel required
Ability to work independently within a team environment.
Able to multitask and operate in a fastpaced environment.
Knowledge of Dealer Track, X Time, ARS PRO (are helpful but not necessary)
Must be willing to submit a background check

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.