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    Network Support Technician – Telecom - Dallas, United States - Veracity Consulting

    Veracity Consulting
    Veracity Consulting Dallas, United States

    3 weeks ago

    Default job background
    Description
    Veracity is a business and technology consultancy that specializes in optimizing companies' business performance and navigating change.

    Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results.

    We are also guided by our core values and purpose, which includes being transparent, curious, and humble while ensuring our clients, employees, and communities all thrive.


    Currently, we are searching for a Network Support Technician – Telecom to join our team ON SITE in Dallas, TX.


    Job Responsibilities:
    Programming and maintaining Avaya VoIP systems
    Supporting Avaya Aura voice messaging and unified messaging systems
    Support of Non-domain ISP routers
    Installation and maintenance of network hardware and software
    Configuration, installation, maintenance and upgrading of desktop and laptop hardware and software
    Working with the users to answer questions and resolve problems in a help desk environment

    Maintain videoconference system including these technologies:
    Crestron AV systems, rack mounted hardware, tabletop touch panels, video and audio interfaces and microphones
    Cisco WebEX room devices, touch panels and interfaces
    Cisco SX-80 CODECS
    MMRS conference kits, touch panels, cameras, and interfaces
    Teams and Zoom support

    Configuration and distribution of agency issued Cellular Phone equipment
    Maintaining records of changes, moves, add-ons, installations and maintenance of system and equipment


    Minimum Job Qualifications:
    Bachelor's degree in Telecommunications Engineering, Computer Science, or related field preferred
    1-3 years of experience in telecommunications engineering, with a focus on design, implementation, and support
    Excellent analytical and problem-solving skills with a keen attention to detail
    Effective communication and interpersonal skills, with the ability to work collaboratively in a team environment
    Windows OS knowledge
    Windows server knowledge

    Office 365 experience:
    Outlook, SharePoint, One Drive, and others
    Laptop hardware and peripheral support
    Other Enterprise and desktop applications in use by the customer, i.e. People Plus, Concur, Google Earth and others
    Printer support
    Regular and predictable


    To be considered an applicant for a position, you must: (1) complete the application in full; (2) apply for a specific, available position; and (3) meet all stated minimum qualifications.

    Applications that are incomplete or are submitted for "any" position will not be considered. Applicants are good for 90 days.

    If you are not selected within 90 days of submission, and remain interested in a position, you must submit a new application.


    Veracity Consulting provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran and any other characteristics protected by law.


    It is Veracity Consulting's policy that we will not discriminate against qualified individuals with disabilities with regards to any aspect of their employment.

    Veracity Consulting is committed to complying with the American with Disabilities Act of 1990 and its related Section 504 of the Rehabilitation Act of 1973.

    Veracity Consulting recognizes that some individuals with disabilities may require accommodations at work.


    In addition to federal law requirements, Veracity Consulting complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

    No 3rd parties, please.
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