Dental Receptionist - Springfield, United States - Dental Care Alliance

Dental Care Alliance

Verified Company

Springfield, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:

Responsibilities:

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Maintain a clean and friendly waiting area for patients

Qualifications:

Experience working in a dental, medical, or other healthcare office, preferred
Knowledge of insurance plans (HMO/PPO), is a plus
Experience answering telephone
Must have exceptional customer service skills

At DCA we don't just accept differences — we celebrate them and recognize the value this brings to our patients and employees.

DCA is proud to be an equal opportunity workplace. Equal opportunity and consideration are afforded to all qualified applicants and employees.

We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.

The DCA team is best characterized by the relationships we have with our patients and each other. We embrace collaboration which is necessary to innovate in today's changing world of dentistry. Our culture encourages participation, diversity of thought, innovation, and strong execution.

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