Loan Processor - Tempe, United States - Wells Fargo

Wells Fargo

Verified Company

Tempe, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About this role:

Wells Fargo is seeking a...

In this role, you will:

Identify ways to improve customer service experience
Prioritize and manage assigned pipeline to meet deadlines and performance metrics
Provide guidance training to less experienced Loan Processors
Receive direction from supervisor and escalate nonroutine questions to more experienced staff
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Interact with internal and external customers, and other counterparties
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

2+ years of Loan Processing, Customer Service, Loan Administration, Collections, or Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Required Qualifications for Europe, Middle East & Africa only:

Experience in Loan Processing, Customer Service, Loan Administration, Collections, or Sales or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Job Expectations**:
Preference shift 8:00 - 5:00 MST

Posting End Date:

20 May 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.