Administrative Assistant/reception - York, United States - Chiropractic Healthcare Center

Description

Responsibilities:

Greeting Patients:
Welcoming patients as they arrive, checking them in, and ensuring they feel comfortable and attended to.

Scheduling:
Managing patient appointments, including scheduling initial consultations, follow-up visits, and treatment sessions.

Handling Phone Calls:
Answering phone calls, addressing patient inquiries, scheduling appointments over the phone, and taking messages for the chiropractor.

Maintaining Records:
Keeping accurate records of patient information, including personal details, medical history, insurance information, and treatment plans.

Billing and Payments:
Process payments, verify insurance coverage, and handle billing inquiries from patients or insurance companies.

Office Organization:
Keeping the reception area and administrative workspace tidy and organized, restocking supplies, and ensuring a professional atmosphere.


Skills and Characteristics:

Excellent Communication:

Clear and effective communication skills, both verbal and written, are essential for interacting with patients, colleagues, and external parties.

Organizational Skills:
Strong organizational abilities to manage appointments, paperwork, and office logistics efficiently.

Attention to Detail:
Being meticulous in maintaining accurate records and ensuring all administrative tasks are completed precisely.

Customer Service:

A friendly and welcoming demeanor to provide excellent customer service to patients and create a positive experience for them.

Multitasking:

The ability to juggle multiple tasks simultaneously, such as answering phones, scheduling appointments, and assisting patients, while maintaining professionalism and accuracy.

Tech Savvy:
Comfortable using computer software to schedule appointments, manage patient records, and handle billing and payments.

Empathy:
Showing empathy and understanding towards patients' needs and concerns, especially during times of discomfort or pain.

Confidentiality:
Maintaining strict confidentiality regarding patient information and adhering to HIPAA regulations.

An effective administrative assistant in a chiropractic office plays a pivotal role in ensuring that the administrative aspects of the practice run smoothly, allowing the chiropractor to focus on providing quality care to patients.

Job Type:
Part-time


Pay:
$ $19.00 per hour

Expected hours: 35 per week


Schedule:

• 10 hour shift

Experience:

• Customer service: 1 year (required)

Work Location:
In person