Sr. Director of Investor Experience - Denver, United States - Unite America

Description

Unite America seeks a full-time Sr. Director of Investor Experience. Reporting to the Head of Investor Relations, this position will play a critical role in the growth and success of Unite America's network of investors.

As the Sr. Director of Investor Experience, together with your team of two direct reports, your ability to create a compelling narrative will be instrumental in fostering a culture of community for prospective and existing investors.You will lead efforts to create new initiatives and enhance existing deliverables to promote investor retention, inform investors about the impact of their philanthropy, and inspire further giving.

This individual and their team will be responsible for defining the messaging and expression of Unite America's value proposition to the philanthropic investor community, including transmission of that message through marketing materials & assets, mass communications, events, and enablement of our frontline fundraisers.

The ideal candidate will have a demonstrated track record in donor stewardship, engagement, and marketing, and will be a data-driven and results-driven decision maker, a team player, and an innovative thinker at every level of strategy development. Demonstrated management experience is important, underpinned by a "player-coach" mentality and an ability to lead through execution.

Unite America believes that there is strength in diversity and strongly encourages candidates from diverse backgrounds and from across the political and ideological spectrum to apply.

The position will ideally be based at Unite America's headquarters in Denver, CO, although exceptional remote candidates will be considered; Unite America offers a stipend for new hires willing to relocate. Remote employees may be expected to travel 1-2 times per quarter for investor engagements, team meetings, and retreats.

Requirements

RESPONSIBILITIES

Fundraising Strategy & Enablement and Donor Stewardship

• In partnership with frontline fundraisers and the Sr. Director of Investor Strategy & Analytics, define the prospect's journey and design the series of interactions, questions, and supporting materials we present along that journey - all with a mind to turning prospects into active investors.
• In partnership with frontline fundraisers, support the stewardship of existing investors, working to develop and execute programs that foster community and drive meaningful, long-term relationships likely to lead to upgrade and renewal of their support.
• Serve as the Investor Relations team's center of excellence for all knowledge of Programs work, acting as main point of contact with the Programs team to equip fundraisers with relevant materials & talking points to support fundraising meetings and follow-up.
• Train new fundraisers or consultants on effective messaging strategies in their pitches, leveraging content from the Programs team and capturing ongoing lessons learned

Investor Marketing & Communications

• Define, craft, and refine Unite America's value proposition to prospects and investors; create narratives for regular communications with these key audiences.
• Drive end-to-end creation of all marketing materials, collateral, and other fundraising assets, including content strategy and design management.
• Own and execute strategy for Unite America's prospect & investor email distribution list, including end-to-end responsibility for recurring mass communications to our community.
• Serve as key partner with the Communications team to ensure consistency in our messaging across touchpoints, channels, and contexts.
• Note: This role currently has one direct report in this domain to support investor marketing & communications work.

Events Management

• Lead end-to-end strategy and execution of investor and prospect events across all channels and touchpoints.
• Design and execute virtual events & webinars to update investors on portfolio investments, report out on ROI, and communicate Unite America's value proposition.
• Plan and execute in-person salon convenings, collaborating with investor hosts and partner organizations to engage new prospects and support UA's fundraising activities
• Serve as key strategic owner of biannual Invest in Democracy Summit, engaging 200+ investors, prospects, academics, elected officials, and movement leaders.
• Note: This role currently has one direct report in this domain to support events work.

Other Responsibilities

• Serve as Investor Relations stakeholder for Unite America's centralized design production process.
• Serve as people manager to two staff members on the Investor Relations team, responsible for their performance and growth at the organization.
• Serve as key Investor Relations stakeholder in numerous cross-departmental workflows, especially those requiring a funder perspective
• Provide as-needed special projects support for the Investor Relations team and the Executive Director/HQ functional area.

QUALIFICATIONS

• Minimum 6-8 years of donor experience management, events, marketing, or donor enablement, with at least 3 years in a leadership role.
• Proven track record of successfully developing and implementing donor engagement strategies, underpinned by strong strategic thinking coupled with the ability to translate broad concepts into actionable plans.
• Strong understanding of marketing principles and the ability to translate organizational goals into compelling narratives and materials.
• Exceptional written and verbal communication skills, with a keen attention to detail.
• Data-driven decision-making approach, with experience using analytics to measure and optimize donor engagement efforts.
• Excellent project management skills, with the ability to manage multiple projects and deadlines simultaneously.
• Experience in managing and mentoring a team, fostering a collaborative and innovative work environment.
• Ability to work independently and collaboratively in a dynamic and fast-paced environment.
• Proficiency in major systems and Microsoft Office Suite; knowledge of Salesforce and marketing automation platforms is a plus.
• Strong collaboration skills to create a streamlined recruitment process in partnership with hiring managers for potential future hiring.
• A demonstrated ability to work effectively in a diverse and inclusive environment and a genuine passion for Unite America's mission.

OUR ORGANIZATION

Unite America is a non-partisan, philanthropic venture fund (composed of several legal entities) that invests in candidates, campaigns, and organizations in order to advance nonpartisan election reforms that will foster a more representative and functional government capable of solving America's most pressing challenges.

Founded in 2014, Unite America and its 25+ person team has grown to be a leader in the democracy reform movement. The organization has existed in its current form, and with its current primary focus, since 2019; in that time, we have successfully mobilized tens of millions of dollars from scores of philanthropists to candidates and reform campaigns across the country.

Recent victories where we played a leading or a major supporting role to win: a major anti-gerrymandering campaign in Virginia; a first-of-its-kind,top-four nonpartisan primary system in Alaska that helped elect one of the most ideologically diverse slate of statewide officeholders in recent history; and a ballot initiative in Nevada to implement Alaska-style reforms in that state. We are poised to dramatically scale our impact in the years to come.

At Unite America, we are working to build a more representative and functional government that puts voters first and reflects the diversity of our country, and an inclusive democracy in which leaders embrace problem-solving over fueling divisiveness. Likewise, we have a vision of building an organization that reflects diverse identities, experiences, and perspectives; a culture of working across differences toward common goals; and a workplace where everyone feels included, respected, and heard. To that end, Unite America is proud to have made diversifying our team, ensuring more equitable opportunity, and fostering a culture of belonging a priority. Our organizational values reinforce this commitment as we work to model the leadership we seek, solve problems together, and take care of one another, to name a few.

THE INVESTOR RELATIONS TEAM

The Investor Relations team at Unite America is the driving engine responsible for engaging a national, cross-partisan network of political philanthropists to mobilize over $100M in new resources to the democracy reform movement over the coming years.

We seek to bring a philanthropic venture capital model to scaling a movement that has, to date, remained too disparate and undercapitalized. To do so, we serve as a one-stop shop for philanthropists who want to maximize their impact but do not have the capacity or expertise to conduct their own diligence. The Investor Relations department packages investment opportunities into a cohesive portfolio, convenes our philanthropic community and engages prospective donors, and reports back to them on progress and results.

Benefits

THE PERKS

• Competitive Compensation (est. $125,000-$150,000)
• 401(k) Plan (with up to a 3% employer contribution match)
• Health Care Plan (medical, dental, and vision)
• Unlimited Paid Time Off (vacation, sick days, public holidays, and team-wide wellness days)
• Family Leave (maternity, paternity, and adoption)
• Paid sabbatical after 4 years on staff
• Training & Professional Development
• Wellness Resources
• Opportunity to join an inclusive, vibrant, and diverse team