- Answer and track incoming calls and assign to appropriate person/department
- Filter non-appointment calls and transfer to appropriate person
- Coordinate service/remodel technician arrival times with customers
- Manage and update customer database with complete and accurate information
- Oversee technician daily schedules and make updates as needed
- Respond positively to calls from customers to understand their needs and effectively schedule work orders
- Provide exceptional customer service to customers
- Communicate clearly and efficiently with customers and technicians
- Accept and enter payments from customers for outstanding account balances
- Pass along any information from tickets to the Service Manager for ordering, quoting, etc.
- Provide various support to all departments as needed
- Bilingual (not required)
- Excellent customer service skills
- A self-motivated work ethic to complete tasks in a timely manner
- The ability to manage and execute multiple tasks at the same time
- Skills and/or experience managing a high volume of calls
- Strong verbal skills to communicate clearly and effectively
- Professionalism in tone and phone etiquette
- A strong, positive attitude when working with customers and coworkers
- Great health and dental benefits
- Paid holidays
- Paid vacation and sick hours
- 401(K)
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City of Sierra Vista, AZ Sierra Vista, United States Part timeSalary: $21.52 HourlyLocation : Sierra Vista, AZJob Type: PART-TIME 19.5 OR LESS HOURS PER WEEKJob Number: REQ 1350Department: Southeast Arizona Communications CenterOpening Date: 02/14/2024Closing Date: 12/31/2024 4:00 PM ArizonaDRUG FREE WORKPLACEApplicants for employment and v ...
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seacom part-time public safety dispatcher
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City of Sierra Vista, AZ Sierra Vista, United States Part timeSalary: $21.52 Hourly · Location : Sierra Vista, AZ · Job Type: PART-TIME 19.5 OR LESS HOURS PER WEEK · Job Number: REQ 1350 · Department: Southeast Arizona Communications Center · Opening Date: 02/14/2024 · Closing Date: 12/31/2024 4:00 PM Arizona · DRUG FREE WORKPLACE · ...
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Service Retrofit Technician III
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CDL-A Truck Driver
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paramedic
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CDL-A Truck Driver
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Helpdesk Support
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Class A end dump driver
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Helpdesk Support
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Driver Ready Mix
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Service Coordinator
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Fire Seasonal Engine Boss
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Transload Operator
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Dispatcher - Sierra Vista, United States - Berg Enterprises, Inc
Description
Job Description
Job DescriptionWe are currently seeking a Dispatcher to join our team at Berg's Heating and Air Conditioning. Reporting directly to the Interim General Manager, the primary objective of this position is to manage the flow of information from our customers to our crews in the field and help direct service calls accordingly.Responsibilities.Recommendations.
Compensation.