Personal Lines Associate Account Manager - Southborough, United States - Hilb Group

Hilb Group
Hilb Group
Verified Company
Southborough, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Overview:

Responsibilities:


  • Answer and direct incoming calls
  • Process and assist with incoming agency mail.
  • Perform administrative duties as needed including filing, copying, and fed ex mailings as needed.
  • Learn and assist with MA registry forms and processes.
  • Partner with PL Account Managers to service existing customers as needed.
  • Provide exceptional customer service to clients.
  • Manage customer inquiries and follow up as needed.
  • Work thru and monitor a daily task list.
  • Effectively and accurately document all correspondence in our Client Management System.
  • Participate as a team member in a fastpaced, growing environment open to continuous improvement and training.

Qualifications:


  • High school or bachelor's degree
  • Excellent interpersonal/communication skills
  • Punctual, Reliable and Organized
  • Detail oriented & organized with documents, procedures, and work environment.
  • Knowledge of Microsoft Office products
  • Ability to multitask and take direction.
  • Excellent verbal and writing skills.
  • Ability to work with team members or independently

Benefits:


  • Company Paid Life Insurance, Long-Term and Short-Term Disability.
  • Medical, Dental, Vision and FSA/HSA plans.
  • 401(k) with company match.
  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
  • Generous PTO.
  • An awesome team of professionals


The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment.

Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.
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