Bilingual (Spanish) Call Center Customer Service - Cypress, United States - Zters Waste Value

Description

Join a growing team at a company named one of Houston Chronicle's Top Workplaces Successful Account Managers create and maintain relationships with customers large and small, while achieving expected sales and profit growth goals.

• Responds to inbound calls and online requests for quotes for service
• Performs outbound calls to vendors to schedule service
• Negotiates pricing to meet customer's needs
• Responsible for selling the company's products at a profitable rate and having a complete understanding of the pricing and proposal model
• Develops and maintains a thorough knowledge of the company's available services, lines of business, and pricing structures
• Responds to increases and decreases in service, change of ownership, and other miscellaneous service changes
• Performs outbound customer relationship calls to existing customers
• Offers additional services as appropriate
• Develops and maintains beneficial relationships with our vendors
• Works independently and makes decisions while using appropriate judgment in upward communication if customer or vendor concerns arise
• Able to relate to a diverse customer base
• Performs outbound collections calls, as required
• Performs other jobrelated duties as assigned

• PC proficiency (Microsoft Office)
• One or more of the following:
• Associate degree or equivalent work experience
• 1+ years inbound sales and/or call center experience
• 1+ years waste industry experience

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

• Monday to Friday

• Are you authorized to work in the US?
• Are you able to work 10am 7pm Monday
• Friday?
• Is $17$19/hr. feasible for you?

• Cypress, TX required)