General Manager Sales - Ontario, United States - NAPA

NAPA

Verified Company

Ontario, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Mission:

Position Performance Measures:

Sales & Profits Quotas
Company Store Inventory Turnover Quota
New Distribution Growth
Reduce the number of Category 3 and 4 Stores
Employee Engagement
Talent Development
Improve Store Readiness and Execution

Responsibilities:
The following section contains the primary responsibilities for this position. Job holder is responsible for performing any other duties as assigned by management.

Responsible for leading and motivating the sales and district stores teams to deliver volume, share, profit, and productivity targets within the automotive aftermarket parts channel
Develops and executes strategic plans to achieve company sales and profit targets
Develops and maintains a personal relationship with top Major Accounts in territory to provide influence, direction and gather customer data
Develops strategic level partnership with Major Accounts, AutoCare Centers, Independent Owners, and IBS customers that will enhance longterm growth of business
Must be able to collaborate with DC management team to correct Independent Owners' concerns on all things service related
Facilitates feedback to different areas of USAG's business regarding customer needs, operational needs, business opportunities and marketing/sales programs
Enables stores and installers to grow their business (sales, financial, people, facilities) by gaining a stronger understanding of their individual needs, facilitating solutions, and assisting them to develop growth strategies and business plans
Evaluates results of each territory, each district store/IBS location to ensure business objectives are met
Monitors financial and inventory reports/status of store and IBS locations to identify potential issues or opportunities and takes action
Maintains budget targets and holds team accountable to follow a labor budget specific to each location based on established labor model, sales history, and current trends

Class Management

Provides DC Operations team a quarterly class budget and manages class credits to target
Creates and maintains strong supplier relationships, including problem resolution
Partners with Operations leadership to evaluates the status of past due accounts (Jobber and store collections), and ensures appropriate action is taken to bring accounts current
GM is responsible for resolving any and all past due balances.
Leads expansion and business growth strategies to ensure healthy growth of new and existing customers
Oversees the IBS contracts procurement process preparation of RFPs/RFQs/RFIs, ensures appropriate contact staffing and budget levels, understands the business case, and has an appreciation of financial/analytical issues and profit and loss implications, participates in the negotiation strategy and complex negotiations process
Leads all aspects of market assessment in support of M&A transactions including understanding of market dynamics, industryspecific trends, and landscapes to bring new insights and solutions to grow sustainable business results
Leads a team of leaders: Develop high performing, results driven teams through coaching, providing transparent insight and feedback, and meaningful developmental opportunities.
Total development of human capital, through proper selection and education of employees and customers.
Consistent communication of company priorities to sales and store management teams
Outstanding collaboration, partnership, presentation, and influencing skills. This includes achieving "success through others" and running executive level communication.
Partners with Operations leadership to plan and implement policies, objectives, and activities of Store Processes to ensure continuing operations, maximize returns on investments, and increase productivity
Ensures management team maintains a safe and healthy environment for customers and employees. Complies with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, labor and employment
Initiates regular communication with the DVP on business issues, plans, and results
Demonstrates a high level of ethical behavior in exercising judgement and discretion in matters of significance
Capable of driving change transformation and strategy execution to achieve specific business results

Experience, Education, and Abilities:

Bachelor's degree and 10+ years of management experience in a large serviceoriented operation
Successful experience in sales, leadership, and service delivery
Demonstrated track record of achievement managing a P&L, meeting budgets, and overseeing sales and store operations for assigned market
Excellent resultsoriented management skills, multitasking and time management capabilities, exceptional team leadership abilities, and a strong work ethic
Entrepreneurially minded to drive sales and profitability within a corporate construct