Leasing Manager - San Jose, United States - Shea Properties

Shea Properties

Verified Company

San Jose, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Description

The Leasing Manager provides the necessary leadership, training, guidance and motivation to the leasing staffing and works with the Community Manager/General Manager to recommend and execute marketing and leasing strategies designed to meet the goals of Shea Properties.

The Leasing Manager is responsible for all sales-related functions, including staffing, pricing, marketing, and achieving revenue goals of the property.

The pay range for this position is $ $40.00/hour.

The Leasing Manager is also eligible to participate in the Office Sales Bonus, Club Shea Program and the discretionary annual bonus plan.

JF Shea offers a competitive benefit package including PTO, paid holidays, medical, dental, vison, 401K, disability, life insurance, 40% discounted apartment (based on availability) and cell phone allowance.

The Leasing Manager, as with all Shea team members, is expected to conduct him / herself in a professional manner that is consistent with Shea Core Values and the Business Ethics, Employee Conduct and Confidentiality policy.

Job Duties

Directs the leasing team, and supervises staff's daily activities to achieve occupancy and revenue goals of the property.
Responsible to hire, train, and motivate all leasing staff.
Conducts weekly sales "leasing fundamentals" meetings, providing clear set leasing and occupancy goals.
Shadow Trains all new leasing employees in the assigned area, and provides continual onsite training of employees needing assistance. Completes and reviews the Leasing Training Checklist for new leasing employees.
Supports and motivates staff to participate in company sponsored classes and provided training, with the objective of completing PDP and individual goals. Ensures compliance with all mandatory training
Supervises and ensures accurate and timely preparation of all leasing paperwork and documents related to residency.
Ensures schedule of leasing staff to ensure proper staff levels in anticipation of traffic demands and workload
Prepares annual reviews for all direct reports, sets Incentive-Based Compensation Bonus Plan (IBC) goals and objectives and implements Professional Development Plans (PDP) for all associates.
Gathers market information weekly and prepares reports identifying competition rental rates, concessions, promotions and property changes, observing development and changes in market area which may impact the community. "Shops" competition to determine sales technique, strategy and merchandising. Reports findings and recommendations to onsite staff, as well as to the Regional Manager.
Reviews Yieldstar each morning and submits pricing recommendations.
Supervises the input of all data into designated property management software and processing of sales related reports. On a daily basis, documents telephone and walkin traffic on appropriate forms. Provides traffic, to include Internet traffic, rental, cancellation, transfer and lease renewal information for weekly status report. Assures leasing staff is documenting traffic properly and efficiently.
Assures that all leasing consultants are well versed and understand the Lease Agreement, and further assures that all aspects of the lease and supporting documents are being communicated appropriately to the resident.
Prepares Welcome packages and schedules movein. Prepares lease, associated addendums and forms in compliance with policies and procedures. Obtains unit keys, and conducts resident movein and establishes appointments for reviewing the lease and lease documents with new residents.
Assures all leasing files are organized and maintained in the leasing desks and leasing storage in accordance with leasing office standardization, and Policy
Performs necessary resident retention activity and assists in negotiation of rent increases and lease renewals with residents and the execution of all necessary documents to implement all approved rental increases.
Ensures Leasing and Maintenance staff a calendar of scheduled moveins, ensuring all movein appointments are completed and all apartments are inspected prior to movein.
Inspects Models to ensure they are presentable in accordance with established standards. Walks the market window and "market ready" apartments to ensure they are presentable in accordance to established standards. Ensures leasing center is open and ready for business ontime each day.
Maintains Leasing office and Hospitality area in accordance to guidelines, to present the best impression and welcome to our visitors.
Provides exceptional customer service and addresses resident concerns.
Demonstrates initiative, professionalism, personal awareness, integrity and exercises confidentiality in all areas of his/her performance.
Performs other duties as assigned. Actual job duties and responsibilities may vary depending on the size of the community. Handle oncall duties, as directed by supervisor.

**Technical/Professional Knowl