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La Jolla

    Customer Service Specialist - San Diego, United States - My Senior Health Plan

    My Senior Health Plan
    My Senior Health Plan San Diego, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionDescription:

    AVAILABLE FOR IMMEDIATE HIRE

    My Senior Health Plan is looking for an upbeat, compassionate individual who is hardworking, reliable, and committed to doing their best every day

    We have been around for nearly years but still have the small-business feel There is MUCH opportunity for growth and development.

    Essential Responsibilities:

    • THIS IS A FULL TIME, ONSITE POSITION. This is NOT a Remote/Hybrid position.
    • Responds to customer inquiries and issues with thoroughness, professionalism, and in a timely manner.
    • Efficiently processes administrative tasks as assigned, adjusting workload for occasional calling or data input projects.

    Essential Duties:

    · Outbound/inbound calling projects

    · Answering incoming calls and fielding appropriately through an automatic dialer

    · Transfers viable leads to My Senior Health Plan Inc. sales team

    · Completes intake of prospect and client data through CRM (Salesforce).

    · Data entry of incoming leads

    · General data input

    · Respond to client emails

    · Customer service

    · Organizes, files, and faxes applications and documents

    · Back-up to all Administrative functions

    · Working closely with the Administrative Team to continue development

    Requirements:

    Must-haves:

    • Bachelor's degree (or experience in lieu of)
    • +3 years of administrative/clerical experience
    • Experience with CRMs
    • Excellent phone presence
    • Excellent command of written and spoken English
    • Professional and personable demeanor
    • Highly organized
    • Detail-oriented
    • Proficiency with all MS Office applications
    • Excellent multi-tasker
    • Eagerness to learn new tasks and grow with the company
    • Initiative to take on additional responsibilities
    • Open and enthusiastic about coaching
    • Maintains a sense of urgency with all tasks
    • Experience with auto-dialer preferred

    Benefits:

    • Competitive base pay based on experience, and bonuses
    • Group Health Insurance including Dental, Life, and Vision – Employer pays 70% of employee cost
    • Paid parking in La Jolla Village
    • 401k Match and Profit-sharing
    • Paid Sick Time & Vacation
    • Paid Holidays
    • A Positive work environment in the heart of La Jolla Cove - Walk to the beach on your lunch
    • Corporate Wellness Program with a discounted gym membership

    APPLY TODAY

    My Senior Health Plan is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.

    *All offers of employment are contingent upon successfully passing a pre-employment drug test and background check.

    My Senior Health Plan *participates in E-Verify.*

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