Home Care Office Manager - Sandy Springs, United States - Home Matters Caregiving North Atlanta

Home Matters Caregiving North Atlanta

Verified Company

Sandy Springs, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

JOB INFORMATION:

Title:
Office Manager
Reports to:
CEO
Pay:
$40,000 to $50,000 depending on experience
Classification:
Exempt
ORGANIZATION:
Company:
Home Matters Caregiving
Location:
Remote, Atlanta Georgia
WHO WE ARE:

Home Matters Caregiving is a best-in-class, home care agency led by a team experienced in building and growing successful businesses with a team-oriented culture.

We are operating in the Atlanta area, and will expand, grow partnerships, and provide our service to seniors throughout Georgia.

Senior care is a high growth industry, and Home Matters Caregiving is focused on being at the forefront of that growth by prioritizing our team members and clients.

Responsibilities:

Leads the day-to-day office activities, including communication coordination, routing calls, client and third party correspondence, office paper work and filing.

Leads the caregiver recruiting process, including screening, interviewing and hiring. Leads the caregiver scheduling process including profiling, scheduling and communication to clients and caregivers.

Leads and directs the caregiver recruiting process.
Leads caregiver onboarding process
Leads the caregiver scheduling process
Ensures all scheduled shifts are staffed and completed
Align with company management to ensure caregiver and client complete satisfaction.
Communicates to clients and caregivers on an ongoing and as need basis.
Arrange home assessments and visits
Checkin with clients on periodic basis to understand needs and feedback
Enters and maintains employee and client information and records; and reports out information for accounting and payroll as needed.
Organizes office supply needs and orders and maintains supplies
Responsible for social media posting and developing marketing content.
Coordinates marketing and promotional events

Qualifications:

High School and one-year related experience and/or training in a business office environment. Requires strong project management and administrative and computer skills (Office, Excel, PowerPoint).

One or more years work experience in home care, home health, hospice, or health related field (i.e., skilled or assisted nursing facility, hospital or rehab facility)
Previous experience in staffing or scheduling
Previous experience in client service
Strong attention to detail and organizational skills.
Able to multitask and handle a fast paced environment
Strong verbal communication skills a must
Strong listening skills
Ability to use initiative and actively solve problems.
Demonstrate excellent customer focus
Must have drivers license and reliable transportation

As Home Matters Caregiving expands throughout the city, this position has opportunity to grow and expand responsibility.

This is a remote work assignment.

Benefits: