IT support for the service desk - West Des Moines, United States - Infinity Enterprises

Infinity Enterprises

Verified Company

West Des Moines, United States

2 weeks ago

Posted by:

Savannah Johnson

beBee Recruiter

Description

In the field of IT and digitalization, you will play a significant role in our company's success. Join our team and support us actively.

We are currently seeking reinforcements for our headquarters in Hamburg-Hummelsbüttel:

IT Support for the Service Desk (m/f/d)

1st and 2nd level support

HKL BAUMASCHINEN GmbH is a leading rental and service company in Germany, Austria, and Poland for construction machinery, aerial work platforms, construction equipment, tools, modular space systems, generators, and vehicles.

With over 1,650 employees and 170 centers, we are a large family-owned company that is committed to social responsibility and values fairness, safety, and sustainability towards our customers, employees, and the environment.

Together with you, we want to build a better world.

Here's why you should join us:
You will work together with the IT team to ensure smooth operations in the departments and with the hardware and software used there, actively working to resolve any issues or errors
You will be the first point of contact for all IT matters, providing advice and support with your extensive IT knowledge, both on-site and remotely
You will qualify support requests and escalate them to 3rd level support if necessary
You will bring your strengths and support us in developing our service processes and other IT topics

Here's what we're looking for:
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