Help Desk Support - Harrisburg

This is a Tier 1 position requiring working on phones all day. This position is 100% on the phones, password resets and application support. · PennDOT seeks someone with customer service experience, people skills, · prefer a team environment and have basic IT experience.Provides ...

This is a Tier 1 position requiring working on phones all day. · This position is 100% on the phones, password resets and application support. No Tier 2 work will be performed. · PennDOT seeks someone with customer service experience, people skills, prefer a team environment and ...

This is a Tier 1 position requiring working on phones all day. · PennDOT seeks someone with customer service experience, people skills, prefer a team environment and have basic IT experience. They can teach the IT, but the candidate either will have or doesn't have people and cus ...

The PM Network Operational Monitoring position will provide first line network technical support to employees and business partners by calling the Enterprise Network Operation Monitoring Network Service Desk outside of regular business hours. · This position requires a technical ...

+ Troubleshoot Windows and Mac operating systems · + Work with various IT platforms and technologies · + Excellent customer service awareness and communication skills · This role requires a highly advanced proficiency in a variety of IT platforms and technologies. · Key skills: S ...

As a Service Desk Support Analyst, you are the first point of contact for company-wide IT support. This position will assign and respond to requests and inquiries via phone, email and in-person for all customer tools and solutions. · ...

This team is responsible for supporting workstations,laptops,Macs,and all device peripherals (print issues,docking issues,scanning etc.) including deployment/configuration and troubleshooting. Monitor incident queues for issues and take ownership assist customers as required. · M ...

As a Service Desk Support Analyst, you are the first point of contact for company-wide IT support. · ...

As a Service Desk Support Analyst you are the first point of contact for company-wide IT support. · ...

Support workstations, laptops and Macs in a large enterprise environment. · ...

Provides technical support to all of the Organization's end-users in the area of Goodwill Keystone Area network. Provides excellent workstation support, customer service and training to all Goodwill Keystone Area employees at all times. · ...

This position provides technical support to Goodwill Keystone Area network users. The specialist will assist employees at all locations and provide workstation support including troubleshooting problems, upgrades, software maintenance and security. · Bachelor's Degree in Networks ...

Provides technical support to all of the Organization's end-users in the area of Goodwill Keystone Area network. Provides excellent workstation support, customer service and training to all Goodwill Keystone Area employees at all times. · ...

This role is for a Desktop / Service Desk Support professional to join the Capitol Area Support Team in Harrisburg. This role is 100% onsite and requires hands-on support for workstations, laptops, Macs, and peripherals in a large enterprise environment. · ...

Provides technical support to all of the Organization's end-users in the area of Goodwill Keystone Area network. Provides excellent workstation support, customer service and training to all Goodwill Keystone Area employees at all times. · ...

The Lead Help Desk Technician plays a key role in ensuring the Help Desk team delivers an exceptional customer experience to our stores, support center, and distribution center associates. · ...

The IT Help Desk Manager is a multidisciplinary role working to deliver superior customer service technical support desktop support and manage all aspects of the Helpdesk. · ...

The IT Help Desk Manager is a multidisciplinary role working to deliver superior customer service, · technical support and supervise all aspects of the IT Help Desk. · ...

NOC Support Network Monitoring SolarWinds SquaredUp ServiceNow Incident Management Ticketing Systems IT Service Desk Network Troubleshooting Escalation Procedures Disaster Recovery Support. · Customer Support Vendor Coordination Strong Communication Multitasking Problem Resolutio ...

Support in-house help desk team by taking IT related calls including hardware and software problems. · ...