IT Technician I - Reston, United States - Bowman Consulting Group, Ltd.

Bowman Consulting Group, Ltd.
Bowman Consulting Group, Ltd.
Verified Company
Reston, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Short Description:
Bowman has an opportunity for an IT Technician I to join our team in Reston, VA.

At Bowman, we believe in creating opportunities for aspiring people to thrive and achieve ambitious goals. That's why a career at Bowman is more than a job.

It is an opportunity to be part of a diverse and engaged community of professionals, to be treated as a respected and valued member of a motivated team and to be empowered to do exceptional work that advances the best interest of everyone involved.

We recognize the importance of creating a work environment that is both rewarding to our employees and supportive of our unwavering commitment to provide unparalleled service to our clients.


Overview:
Provide general technical support as well as miscellaneous duties as assigned.


Responsibilities:


Leadership and Direction

At the Operational and Company Level

Do the Work

  • Provide technical support including orders, builds, upgrades, deploys, tracks, and disposal of the company's end user device computer equipment and accessories.
  • Install software.
  • Schedule hardware repairs with vendors.
  • Maintain computer equipment inventory.
  • Miscellaneous tasks as assigned.

Success Metrics and Competencies:

  • Selfreliance and ability to follow direction.
  • Ability to ask for additional clarification and assistance when needed.
  • Ability to work both independently and within a team environment.
  • Ability to work effectively with other departments and employees at all levels.
  • Highly motivated and problemsolving attitude.
  • Strong sense of urgency in responding to constituents.
  • Effective verbal and written communication skills, in person as well as on the telephone.
  • Strong work ethic, attention to detail, and commitment to quality.
  • Effective working relationship with internal leaders and peers, as well as external clients.

Qualifications:

  • High School Diploma or GED.
  • Entry level position, no prior experience required. Any experience in a related field a plus.
  • Successful completion of the A+ CompTIA A+ series (or equivalent) certification.
  • Proven success troubleshooting general computer hardware.
  • Experience with Microsoft operating systems.

Physical Demands and Working Environment:

  • Primarily indoor professional office environment which may include bright/dim light, noise, fumes, odors, and traffic.
  • Mobility around an office environment.
  • Frequent and prolonged use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • Primarily local travel during the business day, although some outofthearea and overnight travel may be required according to the needs of the business.
  • Occasional lifting or carrying up to 100 pounds.
  • Occasional pushing or pulling up to 100 pounds.
  • Occasional reaching outward or above shoulder.
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Job Description Disclaimer:

Note: While this job description is intended to be an accurate reflection of the job requirements, it is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary at any time with or without notice.

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