Assistant Manager - Berkeley, United States - University of California Berkeley

University of California Berkeley

Verified Company

Berkeley, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Assistant Manager (7550U) Lawrence Hall of Science 68964 About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included.

Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature.

Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential.

We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities.

To find out more about how you can grow your career at UC Berkeley, visit

Departmental Overview

The Lawrence Hall of Science is UC Berkeley's public science center. The Lawrence welcomes more than 100,000 visitors every year.

Responsibilities:

The Assistant Manager supervises the daily operations of the Visitor Services Desk and the Discovery Store.

They write daily staff schedules, manage staff workflow, inspire and assist all staff in selling products, creating a welcoming environment, ensuring visitor satisfaction, and resolving any customer service issues that arise.

Lead associate staff (clerk/cashiers) in daily operations, opening and closing, approving returns/voids, and other daily managerial duties. Ensure that all staff understand work plans and assignments for the day. Make sure everything is running smoothly and on time. Assign work and reassign work throughout the day according to the needs of the business. Model sales practices, setting an example for associates. Help track associate sales performance and provide coaching.
Learn about all products and experiences available to visitors in the public science center. Orient visitors at the beginning of their visit at the Visitor Service Desk. Promote and sell memberships, movie tickets, and planetarium tickets. Help visitors find products they're interested in at the Discovery Store including books, toys, science kits, gifts, and snacks.
Operate a cashiering station. Process transactions. Follow UC secure cash handling and PCI compliance policies.

Perform administrative tasks like inventory counts, merchandising (product placement and display), reconciliation and paperwork, membership database projects, and the receiving of incoming merchandise.

Other duties as assigned.
Required Qualifications

Excellent verbal and written communication skills.
Enthusiastic, friendly, service oriented.
Preferred Qualifications

Supervisory experience in a retail/bank/food service, museum or educational attraction.
Salary & Benefits
This is a 100% Limited appointment, with Mid-Level benefits, that ends approximately 4 months from the date of hire. Limited appointment have less than 1,000 hours in a 12-month period. Non-exempt and paid bi-weekly. This is not a visa opportunity.

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

The budgeted salary or hourly range that the University reasonably expects to pay for this position is $ $30.53 per hour.