Junior Analyst Job Details Ntt Data Services - Washington, United States - NTT DATA

NTT DATA

Verified Company

Washington, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Req ID: 282316

We are currently seeking a Junior Analyst to join our team in Washington, District of Columbia (US-DC), United States (US).

NTT DATA is currently seeking to hire a
Junior Analyst to support a Cyber Hygiene project offering to measure the effectiveness of security awareness training for an organization's information system users.

In this role, you will also assist with writing and updating technical documents including user guides, FAQs, and standard operating procedures.

If you are passionate about technical writing, enjoy working in a dynamic environment, and are eager to contribute to the success of our team, we encourage you to apply.

**Tasks include, but are not limited to: - Write and update technical documents including software user guides, FAQs, and standard operating procedures.

Assist stakeholders with enrollment into a software platform.
Respond to stakeholder questions and inquiries in a professional, clear and concise manner.
Support the requirements gathering process by documenting user feedback, and analyzing user needs to assist software developers in further developing software product.
Maintain stakeholder data and provide regular analysis and metrics reports.
Contribute to daily, weekly and monthly status reporting.
Follow existing processes and contribute to the definition of new processes to improve efficiency and effectiveness.
Complete tasks in a timely manner and consistently meet deadlines and milestones.
Communicate effectively with team members and contribute to team success.
Demonstrate a technical mindset and eagerness to learn new toolsets and technologies.
Promptly addressing customer inquiries with a high level of responsiveness, understanding the urgency of timely communication and issue resolution.

**Key skill sets include, but are not limited to: - Strong technical writing skills and an analytical mindset.

Strong written and verbal communication skills.
Ability to work collaboratively in a team environment and independently manage multiple tasks with competing deadlines.
Adaptability to changing project tasks, and a willingness to remain flexible in response to evolving customer needs.

**Basic Qualifications: - Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, Technical Writing) or equivalent combination of education and work experience.

Minimum 3 years of experience working on technical projects in a professional setting, drafting technical documentation, analyzing project metrics, engaging with stakeholders to address concerns and/or generating reports and presentations to communicate project status.
Must be a U.S. Citizen with the ability to obtain a Public Trust Suitability Determination.

**Preferred Qualifications: - Familiarity with project management best practices.

Familiarity with agile project management.
Proficient in MS Office Suite
Word, Excel, PowerPoint, Outlook.

FEDSEC

About NTT DATA Services

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Nearest Major Market:
Washington DC

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