Sales Associate/customer Service - Franklin, United States - Adientone

Adientone
Adientone
Verified Company
Franklin, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Responsibilities:
Coordinates appliance phone support for inquiries from sales.

Incoming and outgoing calls to customers in order to schedule their appliance delivery/install.

Prepares timely and accurate information to incoming requests and status inquiries.

Attention to detail when scheduling and coordinating delivery.


Maintain accurate calendars and systems software data Resolve customer complaints regarding sales and service Help improve customer satisfaction by ensuring accuracy and timely processing of orders Collaborates with other departments and locations to ensure timely shipment of orders.

Expedite as required.

Regular and reliable attendance

Other duties as assigned


Qualifications:
Prior customer service experience

Ability to learn Ferguson's computer software Excellent communication, time management and organizational skills Pleasant phone etiquette Knowledge of Microsoft Outlook Ability to learn quickly and multi-task Service minded, aggressive and congenial


Job Type:
Contract


Pay:
From $22.00 per hour


Shift:

  • 8 hour shift
  • Morning shift

Weekly day range:

  • Monday to Friday

Ability to Commute:

  • Franklin, MA (required)

Work Location:
On the road
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