Service Technician Branch Manager - Phoenix, United States - Hughes Fire Equipment

Description

We offer Competitive Wages, 401k, Employee Profit Sharing, Health Insurance, and Paid Vacation/Holidays/Sick Time, Quarterly Bonuses, and Continuing Education Opportunities.
***Hughes Fire Equipment, Inc. Phoenix facility is currently accepting resumes for the position of
Service Technician Branch Manager. Some general information about the position is listed below. Resumes will be accepted immediately.

Under the direction of the President of Service, you will perform specialized and skilled work involving the repair and maintenance of a variety of fire and emergency apparatus.

You will also oversee the operations of the service center and surrounding mobile technicians.


Summary of Job Description:

Participates in the mechanical repair of fire apparatus equipment, including rebuilding or repair of pumps, valves and other fire related equipment; diagnose customer's complaints and perform corrective actions.

Ability to diagnose defects, perform mechanical repairs with minimum of supervision. The applicant will be trained to conduct pump tests, aerial inspections and annual inspections. Must be 18 years of age or older by the time of employment.


Essential Functions:

• Oversees the operations of location and surrounding mobile technicians
• Assists technicians with troubleshooting and problem solving
• Ensure staffing levels are appropriate for the workload
• Ensure technicians are maintaining billable goals
• Ensures resources are in place for the location to operate effectively
• Ensures requirements are met for the safety and security of the facility and employees
• Ensures techs at the location are compliant with training, certifications, etc
• Asceses training needs for technicians and other branch employees
• Point of contact for customer complaints resolves and/or escalates when appropriate
• Assists service writer with quoting routine jobs, such as overhauls, brake jobs, etc
• Recommends the purchase of additional tools and equipment
• Establishes methods and procedures to help the local facility operate smoothly
• Conducts annual reviews for all personnel at location
• Service Writers, Local Parts Representatives, and Shop Foreman report to this position

Basic/Preferred Qualifications:

• High school graduate or GED equivalent.
• The applicant may possess any combination of relevant education and experience, which would demonstrate the individual's knowledge, skill, and ability to perform the essential duties and responsibilities listed above.
• Must pass the preemployment
• The ability to pass randomized quarterly alcohol and drug screenings as well
• Must successfully pass the preemployment driver's record check
• Must possess a valid Arizona State Driver's License
• Must obtain CDL within the first 3 months of employment

Distinguishing Features:

• Experience within a manufacturing or operational environment
• Two or more years of mechanical and assembly experience
• Technical or Associate's degree in a relevant Technician or Technology program or equivalent education and/or mechanical training
• Two or more years experience in a management position

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear.

The employee is required to stand and walk over 50% of work time. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, depth perception, and ability to adjust focus.


Compensation:

• Health Insurance (Medical, Dental, and Vision)
• Flexible Spending Account
• Paid Time Off
• 401K with Company Match
• Quarterly Bonus Program
• Profit Sharing
• Tool Allowance
• Cell Phone Stipend

**Starting salary will depend on experience.