Licensing & Regulation Investigator Ii (Contracual) - Baltimore, United States - State of Maryland

Mark Lane

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Mark Lane

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Description

Introduction:


GRADE:

ASTD11


LOCATION OF POSITION:

1100 N. Eutaw Street, Baltimore, Maryland 21201


Main Purpose of Job:

The main purpose of this job is to gather facts, and to prepare investigative reports to aid in the resolution of complaints filed with the mechanical licensing boards by consumers against licensed and unlicensed electricians.

The position will also assist in investigating plumbers, electricians, heating, ventilation, air-conditioning and refrigeration contractors (HVACR), stationary engineers, elevator mechanics and locksmiths.

This position also requires providing testimony in administrative hearings and on occasion testimony in criminal prosecutions.


POSITION DUTIES:


Duties may include but not limited to:

  • Investigate complaints filed by consumers against aforementioned licensed and unlicensed individuals, using interviewing skills and techniques, possesses a thorough knowledge of mechanical licensing practices, laws, regulations and documents, discuss complaints, prepares a thorough written report of findings, responds to telephone inquiries and manages an investigative case load.
  • Meets with Department counsel to review claims, complaints and investigative reports to ensure that all pertinent documentation is included.
  • Testifies at administrative, regulatory hearings, civil trials and criminal trails representing the mechanical licensing boards
  • Maintains daily case log, updates case files/database; weekly itinerary; monthly statistics and expense reports.

MINIMUM QUALIFICATIONS:


Education:
Graduation from an accredited high school or possession of a high school equivalency certificate.


Experience:

One year of experience conducting investigations of alleged non-compliance with state laws and regulations, which govern the licensing and practices of business occupations and professions.


DESIRED OR PREFERRED QUALIFICATIONS:

Experience in the criminal/civil or administrative field

Experience conducting investigations to include interviewing witnesses and suspects

Ability to effectively communicate when testify in a court of law or an administrative hearing

Ability to write detailed investigative reports


LICENSES, REGISTRATIONS AND CERTIFICATIONS:

Employees in this classification may be assigned duties that require the operation of a motor vehicle.

Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


SPECIAL REQUIREMENTS:

Upon appointment, employees in this classification possessing a business occupational and professional license or participating in any outside activity which may be deemed a conflict of interest by the Secretary of the Department of Labor will be required to put the license and/or outside activity in an "Inactive" status.


SELECTION PROCESS:


RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS.


All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date.

Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:
Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc or World Education Services Inc or


EXAMINATION PROCESS:


BENEFITS:


Contractual Benefits


Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents.

As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled.

The State of Maryland will subsidize the remaining 75% of the cost for these benefits.

You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.


Leave Benefits
Leave may be granted to a contractual employee who has worked 120 days in a 12 month period.

This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.


FURTHER INSTRUCTIONS:


PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION
Maryland Department of Labor Office of Administration

Attn:
Donna L. Watson

1100 N. Eutaw Street, Rm. 101
Baltimore, MD 21201

The MD State Application Form can be found online

  • Department of Labor is an equal opportunity employer. It is the policy of Labor is that all

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