Banquet Supervisor - Boston, United States - The 'Quin House
Description
Provide leadership and instill a culture and work environment based upon respect, providing opportunities for staff to learn, grow and develop their abilities through training of employees, creating a positive, productive working environment- Understand all policies, procedures, standards, specifications, guidelines for The Quin
- Provide opportunities for staff to learn, grow and develop their abilities through training of employees
- Create a positive, productive working environment
- Maintain F&B marketing and other marketing activities and club programming initiatives
- Assume 100% responsibility for the quality of services provided
- Fill in where needed to ensure guest service standards and efficient operations
- Continually strive to develop the staff in all areas of professional development
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the club, employees and members
- Investigate and resolve member complaints regarding food quality and service
- Complete projects delegated by Manager in a timely manner.
- Respond to guest inquiries with regards to events and group reservations when required
- Handle guest requests/complaints as necessary.
- Maintain inventory of supplies.
- Assume additional tasks assigned to you by your direct supervisor or any manager of The Quin that are reasonable requests
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