Jobs
>
Bourberain

    Phlebotomist II Site Lead - Lutherville Timonium, United States - Quest Diagnostics

    Quest Diagnostics
    Quest Diagnostics Lutherville Timonium, United States

    1 month ago

    Show more Collapse job
    Quest Diagnostics background
    Description

    Overview:

    Phlebotomist II Site Lead - Lutherville Timonium, MD - Monday-Friday 7:00am-3:30pm (Rotational Weekends)

    Represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR II Site Lead draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II Site Lead has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.

    This role will direct daily activity at a Patient Service Center (PSC) or In-Office Phlebotomy (IOP) and could also lead one or more PSR on site.

    The PSR II Site Lead will demonstrate Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate.

    Responsibilities:
    • Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
    • Administer oral solutions according to established training.
    • Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
    • Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
    • Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
    • Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order.
    • Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
    • Read, understand and comply with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile Policies and Procedures, Employee Handbook, Quality Assurance Manual); and ensure that all staff members follow instructions.
    • Perform verification of patient demographic info/initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
    • Assist with compilation and submission of monthly statistics and data.
    • Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
    • Complete training courses and keep up-to-date with the latest phlebotomy techniques.
    • Travel to Territory Manager meeting if held off-site or off normal shift.
    • Participate on special projects and teams.
    • Stay up to date on company communications and assist with the distribution of technical information to the work group.
    • Perform Point of Care (POC) testing at those sites where needed and the complete training/competency evaluations per Standing Operating Procedure (SOP).
    • With appropriate training, act as mentor and resource for new employees, assisting with transition into the PSC work environment and the familiarity with established procedures.
    • Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.
    • Assist with the preparation of schedules for the assigned workgroup or PSC's.
    • Communicate professionally with clients to resolve or refer, and document problems, prepare problem documentation and report critical issues as they occur.
    • Ensure staff is following all safety precautions by wearing a clean, button lab coat, gloves and face shield when required.
    • Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines.
    • Ensure facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.
    • Will be required to act as a coach, mentor, instructor and resource advisor for new employees, as well as be the point of contact to staff on-site and provide regular input to the group lead or supervisor.
    Qualifications:

    QUALIFICATIONS

    Required Work Experience:

    • Three years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
    • Keyboard/data entry experience.
    • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
    • Must have reliable transportation, valid driver's license, and clean driving record, if applicable.
    • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/Mobile/Long-Term Care/In-Office Phlebotomy locations with minimal notice.

    Preferred Work Experience:

    • Minimum 2 years in a Patient Service Center environment preferred.
    • Customer service in a retail or service environment preferred

    Physical and Mental Requirements:

    • Lift light to moderately heavy objects. The normal performance of duties may require lifting and carrying objects. Objects in the weight range of 1 to 15 pounds are lifted and carried frequently; objects in the weight range of 16 to 25 pounds are lifted and carried occasionally and objects in the weight range of 26 to 40 pounds are seldom lifted and carried. Objects exceeding 41 pounds are not to be lifted or carried without assistance.
    • Must be able to sit or stand for long periods of time; requires long hours of eye and hand coordination.
    • Must be able to perform repetitive tasks with dominant hand frequently to constantly throughout the day.
    • Position requires travel.
    • Extensive use of phone and PC.
    • Fine dexterity with hands/steadiness.
    • Talking.
    • Walking.
    • Balancing.
    • Bending/kneeling.
    • Pushing/pulling.
    • Reaching/twisting.

    Knowledge:

    • Committed to all Quest Diagnostics Policies & Procedures including Company dress code, Employee Health & Safety, and Quest Diagnostics Everyday Excellence Guiding Principles.
    • The position requires the ability to effectively communicate in English.

    Skills:

    • Ability to provide quality, error-free work in a fast-paced environment.
    • Ability to work independently with minimal on-site supervision.
    • Excellent phlebotomy skills to include pediatric and geriatric
    • Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and Knowledge of our business.
    • Capable of handling multiple priorities in a high-volume setting.
    • Must be able to make decisions based on established procedures and exercise good judgment

    EDUCATION
    High School Diploma or Equivalent(Required)

    LICENSECERTIFICATIONS
    Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana)

    Quest Diagnostics honors our service members and encourages veterans to apply.

    While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

    EEO:

    Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.


    We have other current jobs related to this field that you can find below

  • Teeth Techs

    general manager

    1 week ago


    Teeth Techs Lutherville Timonium, United States

    Job Description · Job Description GENERAL MANAGER Full Time - Timonium, MD, US · The Company: · Leixir Dental Laboratories are full-service state-of-the-art dental labs which offer a complete range of leading-edge dental products. Our labs represent a perfect balance between in ...


  • Compass Group Lutherville Timonium, United States

    DIRECTOR HOUSEKEEPING & POM, Lutherville Timonium, MDClick Here to Apply OnlineJob Description Coreworks Salary: $83.000Other Forms of Compensation: Bonus Pay Grade: 16 Coreworks, LLC provides our clients and their residents with facility support services - housekeeping, laundry, ...

  • THOMPSON SUBURBAN DENTAL LAB/LEIXIR DENTAL GROUP

    general manager

    1 week ago


    THOMPSON SUBURBAN DENTAL LAB/LEIXIR DENTAL GROUP Lutherville Timonium, United States

    Job Description · Job Description · The Company: · Leixir Dental Laboratories are full-service state-of-the-art dental labs which offer a complete range of leading-edge dental products. Our labs represent a perfect balance between innovative technology and traditional methods. ...


  • Compass Group Lutherville Timonium, United States

    Crothall Healthcare · Salary: · $160,000 · Other Forms of Compensation: · Pay Grade: · 17 · Coreworks, LLC provides our clients and their residents with facility support services - housekeeping, laundry, plant operations, maintenance, transportation, and security - that uphold ...


  • Compass Group, North America Lutherville Timonium, United States

    Crothall Healthcare · Salary: $160,000 · Other Forms of Compensation: · Pay Grade: 17 · Coreworks, LLC provides our clients and their residents with facility support services housekeeping, laundry, plant operations, maintenance, transportation, and security that uphold the sa ...


  • Penn-Mar Lutherville Timonium, United States

    **Sign On Bonus $2080.00* · *Phone Stipend* · *Schedule Available: M-F 2p-10p* · The Residential Supervisor works directly with people with Intellectual Disabilities in a variety of settings, including but not limited to their homes, the community, and through remote supports. T ...


  • Equus Woodstock, United States

    Company Description · We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated caree ...


  • Kaiser Permanente Lutherville Timonium, United States

    : Job Summary: · To serve as the on-site leadership for the ambulatory operations. Coordinates the daily delivery of quality patient care in the integrated Care Delivery system, and delivers the optimal member experience. Executes on the service delivery model in partnership wit ...


  • CR of Maryland Lutherville Timonium, United States

    · We are eagerly seeking a talented full-time real estate acquisitions specialist to join our real estate team. You will pursue new properties for the company and cultivate relationships with buyers to sell these properties. You must be results-oriented, think strategically, and ...


  • Kaiser Permanente Lutherville Timonium, United States

    Job Summary: To serve as the on-site leadership for the ambulatory operations. Coordinates the daily delivery of quality patient care in the integrated Care Delivery system, and delivers the optimal member experience. Executes on the service delivery model in partnership with the ...


  • Floors Etc Lutherville Timonium, United States

    Summary: · The Assistant Project Manager is responsible for assisting Project Managers in coordinating the activities of a project to ensure cost, schedule, document control and quality standards are met. Under the direction of the PM, the Assistant Project Manager is expected t ...

  • RadNet

    CT Technologist

    2 weeks ago


    RadNet Lutherville Timonium, United States

    Responsibilities · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success i ...


  • Earlens Corporation Lutherville Timonium, United States

    Are you ready to embark on a dynamic career journey that blends cutting-edge technology with compassionate patient care? Join our team as an Patient Care Coordinator and be at the forefront of revolutionizing how we serve our community. · Position Summary: · As the Patient Care C ...


  • The Affiliated Sante Group Lutherville Timonium, United States

    Job Description · Job Description · Do you have experience as a Peer? Come join our compassionate and experienced Central Maryland Crisis Response Team · The Santé Group is seeking a · Part-Time Peer Recovery Specialist · to join our Central Maryland Crisis Response Team in ...


  • Kolmac Integrated Behavioral Health Lutherville Timonium, United States

    Overview: · Kolmac Integrated Behavioral Health and Concerted Care Group (CCG) is a leading outpatient treatment provider in the Mid-Atlantic region. We are committed to treating individuals whose lives have been impacted by substance use and mental health disorders. We do this ...

  • Penn-Mar

    Program Supervisor

    4 weeks ago


    Penn-Mar Lutherville Timonium, United States

    *Sign on Bonus- $2080.00* · *Phone Stipend* · *Schedule Available: FT- Mon-Fri 2p-10p* · The Residential Supervisor works directly with people with Intellectual Disabilities in a variety of settings, including but not limited to their homes, the community, and through remote supp ...


  • Mobile Communications America Lutherville Timonium, United States

    MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Advanced Field Technician in the Timonium, Maryland area to support our fast-growing In-Building Wireless Solutions (IWS) division. · MCA seeks team members who share our values: ...


  • Mobile Communications America Lutherville Timonium, United States

    MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Central Office Field Technician in the Timonium, Maryland area to support our fast-growing Data division. · MCA seeks team members who share our values: service, growth, teamwork ...

  • Equus

    CPP/ Recreation Spec

    2 weeks ago


    Equus Woodstock, United States

    Company Description · We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated caree ...


  • Equus Woodstock, United States

    Company Description · We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated caree ...