Customer Support Specialist - Knoxville - NeoGroup

    NeoGroup
    NeoGroup Knoxville

    3 days ago

    Description


    divh2Customer Support Specialist/h2pJoin the excitement with Neo Group, recruiting on behalf of our valued partner This is your chance to shake things up in the iGaming scene.

    Our partner isnt just expanding; theyre revolutionizing the entire game, mastering profitability with every new venture. But what truly drives this transformation? Its talented individuals like you.

    Be part of this journey as we work together to redefine gaming on a global scale./ppWe are seeking a motivated and customer-oriented individual to join our team as a Customer Support Specialist.

    As a Customer Support Specialist, you will be responsible for providing exceptional service and support to our customers.


    Responsibilities include:
    /ppEngaging with customers:
    Respond swiftly and accurately to inquiries via chat and email, turning questions into solutions

    /ppResolving challenges:

    Handle complaints with finesse, turning problems into positive outcomes

    /ppEnsuring satisfaction:

    Communicate professionally and courteously to keep our customers happy and satisfied

    /ppKeeping track:

    Maintain precise records of every customer interaction and transaction for seamless service

    /ppDriving improvements:

    Spot opportunities for process enhancements and share your insights with management to keep us moving forward./p/div

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