- Cage Marker issuance/redemption and Front Money Deposits/Withdrawals
- AF/Discounts
- Title 31 and all other AML regulations
- R/S ticket redemptions
- Answer telephones
- Travelers checks
- Wire transfers
- Coupon redemption
- Kiosks - Redemption/ATM, CR Card reprint/Promo
- Foreign chips
- Be proficient in comps, cash back, voids, new accounts, reprints and redeeming procedures.
- Understands, values, and supports Caesars Rewards program and special events, promotions, and player programs.
- Issues comp. in accordance with department comp and guidelines.
- Ensure excellent guest service and demonstrate a sense of urgency while performing duties
- Always present oneself as a credit to the department Serves as Caesars Rewards and customer service role model for other employees.
- Meet attendance guidelines of the job and adhere to the departmental and company guidelines.
- Ability to adapt quickly to rapidly changing business levels.
- Attend department meetings and information sessions.
- Effectively and enthusiastically communicates the benefits of the customer loyalty program and offers Caesar's Reward Visa to every guest.
- Cross sells property events (shows, promotions, etc.) and amenities (hotels, restaurants, etc.).
- Promotes and executes customer promotions flawlessly.
- Creates and maintains customer accounts ensures data is accurate
- Collaborates with work group and all support departments to ensure player satisfaction.
- Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems.
- Ensures integrity and confidentiality of all customer data.
- Complies with all state, federal and regulatory policies, and procedures.
- Must be 21 of age of older
- High School diploma or equivalent preferred
- Computer experience (WORD, EXCEL, PowerPoint, etc.) necessary for data entry and able to type 35 words per minute
- Ability to maintain composure and excellent guest relations under all circumstances
- Strong interpersonal and teamwork skills
- Well-groomed appearance to ensure and promote positive image.
- Must be able to read, write, speak, and understand English.
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WSOP 2024 Cage Cashier - Las Vegas, United States - Caesars Entertainment
Description
Job DescriptionCage Cashier / Caesars RewardsAssociate
This is a temporary position in the heart of the action for the world's largest poker competition.
A cage cashier / Caesars Rewards representative is responsible for protecting company assets, adhering to company and departmental policies/procedures to include gaming regulations. Accurately handles customer exchanges for chips/cash equivalents for cash, cash checks within established procedures, exchange foreign currency, and all other associated Cage/CR functions. Offer high levels of service to all guests and maintains customer information assuring the highest standards of confidentiality. Assists customers in establishing credit lines, communicate with appropriate personnel concerning customer credit information. Handles Pit fill/credits, Marker/FM accountability, Cashiering Bank accountabilities with ease, and cooperates with team members within the department, as well as with other departments. Must be able to explain and communicate current casino programs and promotions to players.
ADDITIONAL RESPONSIBILITIES
Must be able to move in and around the Casino/Hotel areas and Caesars Rewards centers through the entire shift. Must be able to stand and walk for long periods. Must be able to keep aware of the constant changes and enhancements of the Caesars Rewards program and its benefits. Must be able to respond calmly and handle customer demands in a fast-paced environment. Must be able to bend, stoop, crouch, kneel, twist, balance, and work at a desk. Must be able to lift and carry up to 35 pounds and must be able to push/pull heavy carts on the casino floor. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photocopy machine, fax machine, ten key, embosser, printer, and bar encoder. Must be able to tolerate areas containing second-hand smoke.
Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (ex. emergencies, changes in personnel, workload, rush jobs or technical developments).
About Us
At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
