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Solutions Delivery Consultant - Birmingham, United States - McLeod
Description
**Solutions Delivery Consultant**
Birmingham, AL
Full-Time
Solutions Delivery Consultant
McLeod Software is the leading developer and provider of transportation management software to trucking and freight brokerage companies in the United States. We are highly respected within the transportation industry and are growing again We believe that investing in people who have a natural desire to learn and grow is one of our greatest competitive advantages. Each person has an opportunity to contribute directly to the Company's growth and success - and we look for individuals who take pride in doing that. McLeod Software is seeking a **Solutions Delivery Consultant** who will be responsible for the installation, training and support of McLeod Softwares Logix Solutions. This position will also be expected to conduct demonstrations of the solutions for prospective customers. These solutions are constructed through FlowLogix, McLeods proprietary toolset for building business process automation (BPA) applications, and are used to solve specific business-related challenges in the transportation industry.
**Essential Duties and Responsibilities:**
Installation of Logix Solutions (BPA Solutions).
Serve as a trainer and consultant for clients that purchase Logix Solutions (BPA Solutions); may include change management, resulting in modifications to a solution.
Provide business and process consulting services to clients; make business recommendations on custom BPA processes and purchase of additional solutions.
Accept software related requests from customers and provide resolutions and/or guidance.
Analyze software issues and identify root causes.
Assist sales with Logix Solutions demos for upgrade and new business proposals.
Lead and assist customers in developing Standard Operating Procedures based on
the customers needs and industry best practices.
**Qualifications:**
Technical Training Experience.
Software Support Experience.
Work independently and as part of a dynamic team.
Proven ability to conduct professional business meetings.
Excellent spoken and written communication skills.
Working knowledge of SQL.
Transportation Experience with industry knowledge and/or practical knowledge as a software user (e.g., broker, dispatcher, settlements clerk, etc.) is a plus.
Working knowledge of LoadMaster/PowerBroker or other TMS platform is a plus.
Working knowledge of DocumentPower is a plus.
Working knowledge of Logix Solutions is a plus.
**Education:**
Bachelors degree or equivalent work experience preferred.
Since 1985, McLeod Software has provided powerful transportation management and trucking software solutions to the trucking industry. These solutions, developed entirely by our company, are comprehensive and support integration with a broad array of complimentary logistics products.
We are the leader when it comes to software for trucking dispatch operations management, freight brokerage management, fleet management, document imaging, workflow, EDI, and business process automation solutions for trucking, freight brokerage, third party logistics, and shipper companies in the United States.
With an established base of more than 1,100 active customers throughout North America, McLeod Software is dedicated solely to the transportation industry. This focus means we have a deep understanding of the needs and intricate details involved in carrier, broker, and freight management businesses of all types.
McLeod Software owns our national headquarters building in Birmingham, Alabama, and we also operate regional offices with training facilities in Salt Lake City, Utah and Downers Grove, Illinois. We employ more than 550 professionals.
*McLeod Software does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are an equal opportunity employer and we participate in E-Verify.*
