Cloud Solution Architect - Baltimore, United States - Microsoft Corporation

Description

We are looking to hire an Cloud Solution Architect - Data & AI to join Microsoft Federal.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more.

Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.

Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do.

In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG).

Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs.

To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel.

Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or intelligence community.

Our customers are looking for ways to innovate and are tackling big challenges on meeting the new world of digital services.

Our customers are digitally transforming and the Data Platform & Advanced Analytics Cloud Solution Architect will help build solutions for our Federal customers to help with their transformation journey.

The goal of the Data/AI focused Cloud Solution Architect is to grow our customer Azure opportunities with industry and technical knowledge and experience.

Azure is the most comprehensive, innovative, and flexible cloud platform today and Microsoft is hiring professionals that will drive customer cloud adoption within the Federal Government.

The Cloud Solution Architect is responsible for driving high priority customer initiatives on the Microsoft Azure platform in collaboration with customers and the Microsoft account team.

Responsibilities

The Cloud Solution Architect - Data & AI will be responsible for the following:

Customer Centricity

Gathers customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and maps architecture and digital transformation solutions to customer/partner business outcomes.

Acts as the voice of the customer (VOC)/partner by driving new feedback, insights, and resources across internal teams to add and prioritize.

Represents the customer/partner to internal teams (e.g., Engineering) to shape products and services by providing insights across the territory. Advocates for the customer/partner at all opportunities and shares customer success stories with the wider internal team.

Develops and expands existing impactful relationships with customer and partner architects and technical specialists, technical decision makers (TDMs), and business stakeholders.

Receives and synthesizes data about customer/partner business and technical requirements, addresses them with technical architecture(s), and demonstrates and proves those solutions' capability and value through design collaboration sessions with the customer/partner.

Contributes to and understands how work aligns with customer success plan and meets customer/partner needs by partnering with the appropriate internal teams and resources to deliver customer outcomes.

Supports customer skilling by delivering as a trusted technical advisor to ensure customer readiness by facilitating technical discussions and enabling operational health and cloud readiness.

Assesses and transfers knowledge to close customer skill gaps.

Guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience.

Supports definition of customer/partner conditions of success. Anticipates customer/partner dissatisfaction and unmet needs and executes strategies to improve experience, value realization, and acceleration of customer transformation.

Actively listens and respectfully challenges customers/partners when going in the wrong direction, presents insights and alternatives, and takes action appropriately.

Understand customers' overall data estate, IT and business priorities and success measures to design implementation architectures and solutions.

• Apply technical knowledge to architect solutions that meet business and IT needs, create Data Platform, AA/AI roadmaps, and ensure long term technical viability of new deployments, infusing key analytics technologies where appropriate (e.g. Azure ML, Database Platforms, Big Data, Data Lake, Azure Databricks, Azure Synapse, etc.)
• Ensure that solution exhibits high levels of performance, security, scalability, maintainability, appropriate reusability, and reliability upon deployment.
• Build relationships with key customer IT decision makers, who drive long-term cloud adoption within their company to enable them to be cloud advocates.
• Be a Voice of Customer to share insights and best practices, connect with Engineering team to remove key blockers.
• Assess the Customers' knowledge of Azure platform and overall cloud readiness to support customers through a structured learning plan and ensure its delivery through partners.
• Collaborate with other Cloud Solution Architects in developing complex end-to-end Enterprise solutions on Microsoft Azure platform,
• Maintain technical skills and knowledge, keeping up to date with market trends and competitive insights; collaborate and share with the technical community while educating customers on Azure platform.
• Be an Azure Platform evangelist with customers, partners, and external communities.
• Relationship Building- Proven track record of building technical relationships with senior IT executives in large or highly strategic accounts. Experience in managing various stakeholder relationships to get consensus on solution/projects.
• Collaboration and Communication- Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow-through with exceptional verbal and written communication skills. Ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects. Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, IT management, Database administrators and Data Scientist).

Other

Embody our culture and values

Qualifications

Required/Minimum Qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting

o OR equivalent experience.


Other Requirments:

Top Secret Poly Clearance:
The successful candidate must have an active U.S.

Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.

Clearance Verification:
This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.


Microsoft Cloud Background Check:
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.


US Citizenship:

Citizenship & Citizenship Verification:
This position requires verification of U.S citizenship due to citizenship-based legal restrictions.

Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law.

To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance.

Additional or Preferred Qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting

o OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting

o OR equivalent experience.

4+ years experience working in a customer-facing role (e.g., internal and/or external).

4+ years experience working on technical projects.

Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).

Cloud Solution Architecture IC- The typical base pay range for this role across the U.S. is USD $101,200 - $194,800 per year.

There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $130,000 - $213,200 per year.

Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
Microsoft will accept applications and processes offers for these roles on an ongoing basis.

Microsoft is an equal opportunity employer.

Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ) .