Project Manager - Ann Arbor, MI, US

Career Fulfillment & Culture · People come to work for Deque because of what we do: enable businesses and organizations to make their sites and apps accessible to everyone, including people with disabilities. The personal fulfillment employees feel here is unparalleled. In additi ...

Job description

Career Fulfillment & Culture

People come to work for Deque because of what we do: enable businesses and organizations to make their sites and apps accessible to everyone, including people with disabilities. The personal fulfillment employees feel here is unparalleled. In addition to the altruistic nature of our jobs, the organizational structure is extremely flat and welcoming. Women-owned and operated, Deque CEO Preety Kumar is internationally revered for her down-to-earth personality and work ethic. Deque's core values are central to our culture of customer satisfaction. Do you share them?

• Innovation with results that matter

• Deliver what you promise

• Can-do attitude

• Open, direct & respectful communications

• We care deeply

• We practice humility

At Deque, you'll work with the best and brightest minds in the industry, sharing best practices, tackling new issues and uncovering new approaches. Accessibility Consultants at Deque also love their jobs because of the support systems in place.

Deque experts regularly contribute to W3C Accessibility Working Groups and collectively hold more CPACC, WAS, & CPWA certifications issued by the IAAP than any accessibility testing company in the world.

Position Description

We are looking for an exceptional Project Manager to join our rapidly growing movement for Digital Equality. Our clients include the best-known global brands, and they rely on us to deliver seamless project execution and operational excellence. They trust Deque to engineer, with them, the most efficient route to sustained digital accessibility through flawless project coordination and delivery. While Deque's expertise in strategy, process, and technology is deep and diverse, for our clients, operational excellence is personified in their Deque Project Managers.

Primary Responsibilities

• Committed to driving operational delivery excellence by owning execution, ensuring systems integrity, unblocking progress, and enabling both customer and internal team success — quietly, precisely, and proactively
• Masters of structured coordination who deliver flawless execution through meticulous project management and stakeholder alignment
• Systems thinkers who connect computer systems with human processes so everything runs smoothly and efficiently
• Proactive problem solvers who maintain status and delivery timelines under control while providing regular and timely status reports to all stakeholders
• Detail-oriented professionals who can manage triple constraints and take effective steps to control quality, cost, and timelines
• Skilled at identifying patterns in blockers and delays, documenting playbooks, and proposing refined SOPs based on repeatable delivery flows
• Strategic coordinators who maintain project tool data integrity, ensure seamless resource onboarding, and support delivery teams on execution of requests

Requirements

• At least three (3) years of experience in technical project operations or project coordination roles
• At least two (2) years of experience with project management tools and methodologies (Agile, Scrum, Waterfall)
• Experience maintaining project documentation, timelines, and stakeholder communications
• Familiarity with current digital project management tools, task tracking systems, and reporting platforms
• Proven ability to coordinate multiple projects simultaneously while maintaining attention to detail

Additional Skills

• Execution Excellence: Exceptional organizational skills with ability to set up projects, update project details, coordinate resource onboarding, and maintain project information including scoping documents and timelines
• System Mastery: Proficiency in maintaining project management tools (Mavenlink or similar), ensuring data integrity, and connecting systems with human processes for optimal efficiency
• Project Management: Strong skills in managing triple constraints (scope, time, cost), conducting retrospectives, escalating potential overages proactively, and implementing effective remedial actions
• Communication and Coordination: Excellent written and verbal communication skills for providing status reports, coordinating with internal and external stakeholders, and ensuring seamless execution
• Problem-Solving: Ability to triage delivery blockers, identify patterns in delays, and develop standardized operating procedures for repeatable delivery flows
• Process Improvement: Skills in documenting operating playbooks, refining SOPs, and proposing process improvements based on project learnings and delivery patterns

About Deque

Deque (pronounced dee-cue) is a web accessibility software and services company, and our mission is Digital Equality.  We believe everyone, regardless of their ability, should have equal access to the information, services, applications, and everything else on the web.

We work with enterprise-level businesses and organizations to ensure that their sites and mobile apps are accessible. With over 475,000 extensions installed and over 5,000 audit projects completed, Deque is the industry standard. Join our growing family as we work to make the web a better place for everyone.

Job Location

Remote

Deque is committed to providing Equal Employment Opportunities. Reference and background checks will be required. The expected salary range is 110k - 120k but is subject to change based on the skills, abilities, and experience of each candidate. The values listed are not intended to guarantee a salary for candidates or current employees..

Thank you for your interest in joining our exciting company