- Hard-working, goal-oriented, and energetic individual.
- Excellent decision-making and communication skills.
- Customer service experience in the fitness industry is preferred.
- Strong leadership, interpersonal, and organizational skills.
- Proficiency in computer applications and Microsoft Office Suite.
- Ability to manage tasks autonomously and collaboratively within a team.
- Willingness to learn club operations and travel as needed.
- Prior supervisory experience in customer service preferred.
- High School Diploma or equivalent required; additional qualifications preferred.
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Assistant General Manager - Harvey, United States - Club4 Fitness
1 week ago
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Description
Position Title: ASSISTANT GENERAL MANAGER
Reports To: General Manager
Benefits: Yes, Medical/Dental/Vision
Paid Time Off: Yes
Overview:
The Assistant General Manager will assist the General Manager in leading a team focused on providing an exceptional customer experience and driving revenue growth. This role offers the opportunity to make a significant impact on the gym's success. The Assistant General Manager will oversee day-to-day operations, including customer experience, community partnerships, membership sales, and staff development within operational budgets.
The Assistant General Manager will play a key role in achieving financial sustainability, customer satisfaction, and revenue targets. They will be responsible for the management and daily operations of the gym, seeking a results-oriented individual dedicated to service excellence.
Essential Duties & Responsibilities:
An individual in this position must be able to effectively perform the following duties:
- Conduct sales activities, including contacting potential members and overseeing sales numbers.
- Maintain a welcoming environment for members and guests, ensuring excellent customer service.
- Support staff growth and skills development.
- Collaborate with management to address club issues respectfully and promptly.
- Promote a superior customer experience and community engagement.
- Assist in club business growth and staff motivation.
- Ensure compliance with policies and procedures, manage inventory, and oversee staff scheduling.
- Maintain facility cleanliness and adherence to standards.
- Partner with the team to develop effective working relationships and provide a positive experience for members.
- Adhere to company policies and perform other assigned duties.
Organizational Relationships:
This position reports to the General Manager and receives direction from the Regional Manager.
Required Qualifications:
1) Knowledge, Skills & Abilities:
2) Minimum Certifications/Education/Experience Level:
Reasonable accommodations may be provided for individuals with disabilities.
Work Environment:
Mental and physical demands include communication, emotional control, and various physical activities required to perform the job duties. The work environment may involve temperature variations, physical exertion, and travel.
Acknowledgment:
Equivalent work experience may substitute for specified education requirements, subject to approval by Club4Fitness Human Resources.
Company Description
Club4Fitness is a health facility focused on member satisfaction and fitness goals. Our locations offer a diverse range of classes, top-notch equipment, and exceptional service to help members achieve their fitness aspirations. With state-of-the-art facilities and a wide selection of machines, Club4Fitness provides a unique fitness experience.