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Christiansburg

    Assistant Branch Manager - Christiansburg, United States - Atlantic Union Bank

    Atlantic Union Bank
    Atlantic Union Bank Christiansburg, United States

    4 weeks ago

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    Description

    ** Assistant Branch Manager (Arbor Drive Branch)**

    **Job Category****:** Retail **Requisition Number****:** ASSIS005423 Showing 1 location **Job Details**

    **Description**

    **Position Description**

    This position works closely with the Branch Manager to provide leadership and management for a branch team ensuring profitability, growth, and sound operations. This position is responsible for driving branch teammates to provide a best-in-class client experience while assisting new and existing clients through needs-based conversations to generate loans, deposits, and other banking solutions to meet their immediate, short-term and long-term financial needs.

    **Position Accountabilities**

    Grow the branch through new client acquisition as well as retention and expansion of existing clients relationships

    Provide excellent customer experience through needs based conversations

    Develop and implement business plan to meet branch sales goals in partnership with Branch Manager

    Build partnerships with all line of business partners to meet bank-wide objectives

    Identify and close sales opportunities to contribute to personal and branch goals

    Identify customer lending needs and deliver appropriate consumer and business lending solutions

    Drive sales outreach strategies including outbound calling

    Coach, train, and develop branch team through formal observations and coaching sessions

    Manage teammate performance development process

    Together with the Branch Manager, interview and hire teammates to fulfill branch staffing needs

    Manage complex operational functions including approving transactions, branch security, internal controls, and ensure operational integrity

    Promote and represent the bank through community involvement during and after business hours

    Analyze reports, identify risk, and respond and coach accordingly

    Develop, maintain, and apply knowledge of bank products and services, including those provided by other lines of business

    Maintain proficiency and educate teammates on products, services and digital capabilities (e.g., Zoom, DocuSign, Kronos, and Gro).

    Promote the branchs overall growth through the development and retention of customer relationships

    Provide excellent customer experience through needs-based conversations

    Develop and implement business strategy to meet and exceed branch growth goals

    Build collaborative relationships with all line of business partners to meet bank-wide objectives

    Identify and close sales opportunities to contribute to personal, branch goals

    Uncover and provide solutions to complex business and consumer lending needs

    Manage teammate performance development process

    Manage branch cash expectations and operational soundness

    Analyze reports and respond and coach accordingly

    Adhere to all applicable laws and regulations governing bank operations, including compliance with Union Bankshares

    Other duties as assigned

    **Organizational Relationship**

    This position reports to the Business Branch Manager.

    **Position Qualifications**

    **Education & Experience**

    Possess or be able to obtain NMLS registration

    Associates Degree or equivalent work experience required; Bachelors Degree preferred

    Three years previous sales and customer service experience required

    Previous lending or financial services industry experience required

    Supervisory experience strongly preferred

    **Knowledge & Skills**

    In depth knowledge of retail banking and lending practices

    Excellent customer service skills

    Excellent oral and written communication skills

    Demonstrated ability to coach and develop others

    Ability to exercise sound business judgment

    Demonstrate financial acumen

    Knowledge of risk management and loss prevention

    Highly skilled in digital channel technology and ability to educate customers

    Proficient computer skills

    Ability to handle multiple tasks with attention to details

    Flexible, able to adapt to change

    Shifts may vary for each position offering, depending on business need

    Able to stand for extended periods of time and lift objects up to 30 pounds

    *We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran. We maintain a drug-free workplace.*

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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