Branch Manager - Richfield, United States - Affinity Plus Federal Credit Union

Affinity Plus Federal Credit Union Richfield, United States

2 weeks ago

Description

Position Overview:

The Branch/Contact Center Manager I is responsible for providing leadership support of and managing the day-to-day operations in a branch or channel.

This role is instrumental in ensuring employees are engaged and providing the best experience for our members.

Additionally, the Branch/Contact Center Manager is accountable for the daily branch operations including: scheduling to ensure staffing levels meet member need, addressing and coaching employees through more complex member issues, and conducting branch/contact center verification reports.

This role is also accountable for building rapport with members and the community.

Duties and Responsibilities:
Provide on-site and remote leadership of all aspects of daily operational activities of the branch/contact center

Create and foster team connections and belonging by building positive and connective relationships

Innovates and leads through change by seeking out and being open to new ways of approaching problems; tries new approaches

Responsible to create and manage branch/contact center schedules and ensure staffing levels meet member need

Makes decisions in alignment with our values and mission; in relation to employees, members, goals, revenues and expenses; comfortable working within the gray, not having all the information; in relation to employees, members, area goals, revenues and expenses

Interview, hire, coach, train, and develop employees to successfully meet role expectations and expertise in partnership with their direct leader

Assist employees or members in solving complex account issues and escalated situations

Ensure branch/contact center compliance with all Credit Union policies and procedures, state and federal laws, and regulations

Conduct and complete monthly branch verification reports

Prepare and deliver written performance evaluations and performance actions

Drive team performance and engagement by conducting frequent team meetings and individual employee dialogs; ensuring employees are informed of organizational news, changes in operational policy and procedures, and are focused on member service and organizational results

Actively participate in community based/business development activities within communities to promote awareness of Affinity Plus

Has the knowledge, skill and ability to perform in the capacity of any member facing position to support member need

Takes accountability for oneself and holds self accountable in performance, development, etc.

Provides support based on area to organizational initiatives involving promotions, projects, goals for area, leading Omni Channel experience in area, etc.

Participate in local and statewide leadership development meetings

Other duties as assigned

Qualifications and Skills:

2+ years of proven, progressive leadership experience

B.S./B.A. degree in business, finance or related field preferred or equivalent experience

Experience in consumer lending, checking/savings accounts, IRAs, CDs, and other credit union products preferred

Ability to provide on-site leadership to a team in a small sized market/team

Knowledge and understanding of State and Federal laws pertaining to Credit Union Industry

Ability to effectively coach, lead and motivate employees to achieve results

Strong analytical skills required with a high degree of accuracy

Aptitude to work independently as well as part of a team and ability to collaborate with others

Strong verbal and written communication skills

Time Management skills and the ability to prioritize workload based on department and member needs

Flexibility to adapt and succeed in a dynamic environment

Workplace Environment:
Sitting 70-75% and Standing 25-30%

Working at a computer 90% of the day

Bending, twisting, kneeling, stooping or crouching when appropriate, on occasion

Repetitive movements, including but not limited to typing, mousing, phones, etc.

Lift, carry, push or pull up to approx. 50 pounds (supplies, etc.)

Requires face-to-face interaction and/or coordination of work with other employees and departments, and in-person interaction

Required Work Schedule:
Monday-Friday, with rotating Saturdays.

Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization.

This position will be based at a new Affinity Plus branch location coming soon in Richfield, MN. Initial training may take place at another metro area branch until the new location is open.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)
#J-18808-Ljbffr

Branch Manager Career Changer

1 week ago

Infinity Enterprises Nokomis, United States

Store Manager (m/w/d) - Erlangen · at – the future of optometry · You are looking for a job and want to start a new and exciting career in retail with good pay as a career changer? · Your job search ends here. · About us: · is looking for Store Managers to operate its digital opt ...
Branch Manager

3 weeks ago

Minnesota League of Credit Unions Richfield, United States

At Affinity Plus · every employee understands how their work affects our members experience and we strive to provide an experience that can't be found anywhere else. Great service starts with great employees and that is why we focus on providing not only the best place our membe ...
Branch Manager

4 weeks ago

Affinity Plus Federal Credit Union Richfield, United States

Position Overview:The Branch/Contact Center Manager I is responsible for providing leadership support of and managing the day-to-day operations in a branch or channel. This role is instrumental in ensuring employees are engaged and providing the best experience for our members. A ...
Branch Manager

1 week ago

Affinity Plus Federal Credit Union Minneapolis, United States

Position Overview: · The Branch/Contact Center Manager II is responsible for providing leadership support and in managing the day-to-day operations for a team of employees within a branch or another channel. This role is instrumental in ensuring employees are engaged and providin ...
Branch Manager

1 week ago

SIXT USA Minneapolis, United States

Job Description · Job DescriptionCompany Description · Sixt Rent a Car stands for exciting mobility and customer tailored solutions. We lead with innovation, high-quality customer service, premium products, and a seamless rental experience. With $3 billion in revenue and a presen ...
Branch Manager

1 week ago

Sixt Minneapolis, United States

Back to results · Branch Manager - Minneapolis · Branches & Operations · full-time Minneapolis · Apply now · Apply now · * Intro · * Your role · * What we offer · * What you bring · Join Team Orange, we value customer excitement above all else · Sixt Rent a Car stands for excitin ...
Branch Manager

1 week ago

Window Nation Minneapolis, United States

**Window Nation, LLC** · **Branch Manager** · **Minneapolis, MN - Full Time** · Our **Branch Manager** oversees the entirety of his/her branchs installation program. He/She is responsible for pipeline management, inventory efficiency, expense control, staff development, best prac ...
Branch Manager

3 weeks ago

Transtar Industries Minneapolis, United States

Job Description · Job Description · WHO WE ARE: · How will transportation and mobility evolve? What will the vehicle of the future look like – and how will those vehicles be repaired? · How can the · next chapter of your career contribute to solving these transportation chal ...
Branch Manager

2 weeks ago

Hospitality Staffing Solutions Group Llc Minneapolis, United States

Job Description · Job DescriptionHSS Hospitality Staffing Solutions is recognized as the largest national hospitality staffing company today, serving over 1000 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of th ...
Mortgage Branch Manager

4 weeks ago

Mutual of Omaha Mortgage Minneapolis, United States

Mutual of Omaha Mortgage - Minneapolis, MN - Full Time · Calling all Top Producers or Current Branch Managers · Are you a top producer waiting for your chance to run your own office, or an established Branch Manager looking for stability in uncertain times? Know is the time to m ...
Mortgage Branch Manager

1 week ago

Mutual of Omaha Mortgage Minneapolis, United States

Job Description · Job DescriptionCalling all Top Producers or Current Branch Managers · Are you a top producer waiting for your chance to run your own office, or an established Branch Manager looking for stability in uncertain times? Know is the time to make a move – lets talk · ...
Assistant Branch Manager

1 week ago

Whitecap Minneapolis, United States

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. · The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, ...
Mortgage Branch Manager

1 day ago

Mutual of Omaha Mortgage Minneapolis, United States

Job Description · Job Description · Calling all Top Producers or Current Branch Managers · Are you a top producer waiting for your chance to run your own office, or an established Branch Manager looking for stability in uncertain times? Know is the time to make a move – lets ta ...
Branch Manager

9 hours ago

JCSI Saint Paul, United States

Job Description · BRANCH MANAGER · Salary- from $75K- commensurate with experience · Overview · Welcome to an exciting opportunity with Jetro Restaurant Depot, a leading force in the foodservice supply industry. We're dedicated to building long-term relationships with our client ...
Branch Manager-MN

1 week ago

Summit Mortgage Corporation Minneapolis, United States

Job Description · Job DescriptionSummit Mortgage Corporation is looking and hiring experienced licensed Mortgage Branch Managers. The branch manager will manage branch operations and monitor business pipeline of current branch loan officers. The Branch Manager will develop loan a ...
Staffing Branch Manager

3 weeks ago

Hospitality Staffing Solutions Minneapolis, United States

HSS Hospitality Staffing Solutions is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the business ...
Staffing Branch Manager

2 weeks ago

Hospitality Staffing Solutions Minneapolis, United States

HSS Hospitality Staffing Solutions is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the business ...
Branch Manager III

3 weeks ago

The Brink's Company Minneapolis, United States

**Branch Manager III** · CAROUSEL_PARAGRAPH · * · Minneapolis, Minnesota · * · Field Operations · * · R28795 · ** · Share Job** · ** Job Description** · **Posted Date:** Feb 9, 2022 · **Employment Type:** Full Time · The Brinks name is a promise to respect the trust weve earn ...
Branch Manager

2 weeks ago

Carrie Rikon & Associates, LLC. Saint Paul, United States

Job Description · Job DescriptionBranch Manager-Must Have Background In Big Box, Food Service, Or Food Retail. · St Paul, MN · 85k-90k plus a bonus and benefits. · Position Summary: · Ensure efficient operation of the Branch to ensure customer satisfaction and projected bottom li ...
Branch Manager

4 weeks ago

Louisville Tile Minneapolis, United States

Louisville Tile of Minneapolis is seeking a Branch Manager to oversee our Minneapolis location. The Branch Manager is responsible for overseeing all operational and team management aspects of a flooring distribution branch. The branch operations include sales activity, warehousin ...