Executive Asst Quality - Naples, United States - NCH Healthcare System

NCH Healthcare System

Verified Company

Naples, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

DEPARTMENT:

Quality
LOCATION: 350 7th Street North, Naples, FL, 34102
WORK TYPE: Full Time
WORK SCHEDULE: 8 Hour Day**ABOUT NCH
NCH is an independent, locally governed non-profit delivering premier comprehensive care.

Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.
NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to:
Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.
Join our mission to help everyone live a longer, happier, healthier life.
We are committed to care and believe there's always more at NCH - for you and every person we serve together.
Visit to learn more.

JOB SUMMARY
The Executive Assistant coordinates and provides professional assistance to support and assist as needed to assure optimal operating efficiency for the senior leadership they support.

This individual performs advanced administrative duties as required for management of advanced executive office procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES**_ Other duties may be assigned._ - Provides receptive support to issues that have an effect on quality of service to our patients, customers, and outside departments.

Effectively completes tasks within departmental standards. Ensures that the information is passed along timely to minimize wait times. Understands the needs of co-workers and is supportive in assisting in areas of commonality. - Demonstrates positive attitude, cooperation, discretion and respect to co-workers and customers at all times. Maintains a professional level of helpfulness, understanding, respect, trust, and open mindedness while carrying out daily functions.

- Provides input to issues that will enhance working conditions, atmosphere productivity or any other condition in support of team members and/or team goals.

- Provides support services in preparing memos, correspondence, contracts as directed and in scheduling meetings. All memos and correspondence to be completed the same day as received unless otherwise directed.

Assist in answering telephone calls, relaying messages, and returning phone calls to patients, physician offices and other departments with requested information.

- Handles routine distribution and collection of administrative information, such as payroll, accounts payable and travel arrangements. - Demonstrate effective professional communication and excellent customer service skills based on positive attitudes and values. - Demonstrates and fosters loyalty and commitment to the department and the NCH Healthcare System. - Clearly understands purposes, objectives, practices, and policies and procedures of the System. - Effectively controls costs through the economical utilization of, supplies and equipment. - Effectively and efficiently able to develop stats, charts, graphs, and information packets. - Responsible for assisting internal and external customers with immediate problems relating to the System. - Works cooperatively towards the identification of areas needing improvement. - Prepares check requests and RFP's for the department.

- Demonstrates the ability to utilize Word, Excel, and Outlook and assists with statistics, agendas and minutes and distributes per departmental need.

- Follow hospital policies and adheres to the Code of Conduct. - Complete all mandatory safety training and education annually, prior to competency review. - Works independently and successfully copes with demands from superiors, subordinates, and peers. - Demonstrates effective allocation of time resources. - Project management of special requests as needed.

- This position may be responsible for working a weekly rotation to cover front desk duties in the executive suite.