Customer service expert - Lochbuie, United States - BlueNova Industries

BlueNova Industries

Verified Company

Lochbuie, United States

3 weeks ago

Posted by:

Savannah Johnson

beBee Recruiter

Description

What you will be doing at Lochbuie:
After your training, you will be responsible for examining and processing incoming damage and theft cases
You will review and process incoming service invoices
You will support the optimization of processes in the claims management department
You will handle the factual invoice review and approval
You will be responsible for providing support to various customer groups (especially bicycle dealers and end customers) via telephone, live chat, email, and social media
You will assist in providing competent and service-oriented customer advice on company bicycle leasing and offered comprehensive protection services
You will communicate and coordinate with service providers (insurance and leasing companies, bicycle dealers, companies, and end customers)

What we offer:
You will become part of an internationally growing company
In an industry that is in high demand worldwide
With "Trust to Act" - taking responsibility and seeing results
Flexible working hours and modern working time models
First-class equipment in the office as well as at your home
Fair salary with many extras and benefits
Opportunities for career advancement and targeted further education
Work according to the Musketeer principle: One for all - all for one

What we are looking for:
You have successfully completed a commercial apprenticeship or have similar qualifications
You have experience in customer service and preferably in the insurance industry
You are an open-minded, authentic person and can quickly empathize with others
You have a quick grasp and are flexible