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Agent Support Representative - Boise, United States - Idaho State Job Bank
![Idaho State Job Bank background](https://contents.bebee.com/companies/us/idaho-state-job-bank/background-MGVVR.png)
Description
Agent Support Representative at Humana in Boise, Idaho, United States Job Description Become a part of our caring community and help us put health first At Humana, caring is everything And when you work here, you feel it.
If caring means something to you too, we've got a spot for you The Agent Customer Support Representative provides timely and effective sales support to Humana's selling agents.
The Agent Customer Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents with enrollment inquiries including the following:agent compliance (contracting, licensing, and certification), pre-enrollment inquiries, and agent commissions.
Where you Come In :
+ Perform inbound and outbound calls from internal and external selling agents in a fast-paced call center. Assist agents with all pre-enrollment inquiries including compliance verification, pre -enrollment, product, and processes. + Utilize documents, websites, and local networks to research and resolve inquires of agents, involving Member enrollment and company products. + Build and strengthened relationships with both internal and external agents helping to build Humana's brand by providing perfect experience.