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    Server - Madison, United States - The Coopers Tavern

    The Coopers Tavern
    The Coopers Tavern Madison, United States

    4 weeks ago

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    Description

    **Title: Server**

    **Work Status:** Non-Exempt/Hourly

    **Reports to:** Assistant General Manager or General Manager

    **Position Summary:** A restaurant server takes orders, answers questions about the menu and food, sells the restaurant's food and drinks, takes payment, communicates orders with the kitchen staff, seats customers, and helps with customer service and cleaning.

    **Essential Functions:**

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: The main responsibility for this position is to deliver food to guests in a friendly, professional & knowledgeable manner.

    **Responsibilities:**

    Prepare room for dining by setting tables

    Help patrons select food and beverages by presenting menu; explaining the chef's specialties if applicable; answering food and beverage questions

    Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.

    Submit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests

    Keep kitchen staff informed by noting timing of meal progression

    Serve food and beverage orders

    Process payments

    Contribute to team effort by accomplishing related results as needed

    Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies

    Provide welcoming phone greeting and following guest ordering procedures

    Convey menu information over the phone to guests and give accurate estimate of delivery time

    Perform basic cleaning tasks as needed or directed by supervisor

    Fill in for absent staff as needed

    Assist with special events as needed

    Promptly address customer service issues and refer customers to management when necessary

    **Job Requirements:**

    Must be able to carry trays or supplies lbs.)

    A desire to help out where needed and work as part of a team

    Passion for providing extraordinary service

    The ability to thrive in a fast-paced environment

    **Qualifications:**

    Ability to utilize restaurant POS software

    Great attitude and positive outlook

    Strong customer service

    A dedication to teamwork

    Server experience preferred but not necessary

    **Other Duties:**

    This is not an all-inclusive list of responsibilities, duties, and skills required of personnel so classified. Further, this job description is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of any employee under his/her supervision.

    Company : Food Fight Inc

    Position : Server

    Status : Part Time

    Shift : First (Day), Second (Afternoon), Third (Night)

    Req # :

    Date Posted : February 26, 2022

    Location : 20 W Mifflin St, Madison, US, WI, 53703

    Job Category : Restaurant

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