Patient Access Advocate I-ABQ - Reverend Hugh Cooper Administrative Center
1 week ago

Job summary
The Patient Access Advocate I provides primary registration of patient accounts for self-pay government and commercial accounts on date of service for scheduled and unscheduled visits.Responsibilities
*Customer Service and Caring Practices:- Ability to provide exceptional patient experience for patients and patient families by using CARES AIDET and EPE tools.
- Addresses and attempts to appropriately resolve complaints in the moment by using key words at key times de-escalation processes.
Job description
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