Service Manager - Hammond, Louisiana, , United States
1 day ago
Job description
Position Summary:
The Service Manager oversees all front-of-house (FOH) operations, including the bar and dining areas, to ensure excellent service, operational efficiency, and profitability. This role involves supervising staff, enforcing standards, managing cash and labor, and supporting the General Manager in achieving restaurant objectives.
Key Responsibilities:
Guest Experience & Service Quality:
- Ensure all food and beverages are consistently prepared, portioned, and served according to company recipes and standards.
- Maintain a positive, productive environment that supports guest satisfaction and team performance.
- Fill in where needed to ensure guest service standards and operational efficiency are maintained.
Team Leadership & Training:
- Supervise and train front-of-house staff to achieve high performance and customer satisfaction.
- Administer prompt, fair, and consistent corrective action for any violations of company policies or standards.
- Maintain clear communication with all FOH personnel and collaborate effectively with BOH and management teams.
Operations & Compliance:
- Supervise bar operations to maximize profitability, minimize legal liability, and comply with alcohol regulations.
- Monitor cash handling, reconciliation procedures, and POS operations to ensure accuracy.
- Schedule labor according to anticipated business activity while controlling labor costs.
- Ensure equipment, workstations, and service areas are clean, safe, and properly maintained.
- Verify all deliveries meet quality standards and receiving procedures are followed.
- Comply with all federal, state, county, and municipal health, safety, and labor regulations.
Financial & Marketing Support:
- Assist in executing restaurant marketing, advertising, and promotional campaigns.
- Prepare required paperwork, reports, and schedules accurately and on time.
- Support the GM in achieving sales, service, quality, cleanliness, and profitability objectives.
Job Requirements:
- Minimum 21 years of age.
- Ability to communicate in and understand the predominant language(s) of the restaurant's trading area.
- At least three years of front-of-house operations or assistant management experience.
- Knowledge of food and beverage service standards and operations.
- Strong math skills and experience operating a POS or cash register system.
- Ability to stand, bend, stoop, and lift up to 50 lbs frequently.
- Stamina to work 50–60 hours per week in a fast-paced, high-energy environment.
- Ability to thrive in a Real, Fresh, Fun environment.
Physical Requirements:
- Stand and move throughout the restaurant during shifts.
- Lift, bend, and stoop frequently during long shifts.
- Work in a fast-paced, busy FOH environment for extended periods.
Equal Employment Opportunity:
Santa Fe Cattle Co. provides equal employment opportunities to all team members and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Similar jobs
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, · Responsible for overall fulfillment operations of the system locations from the tap to the home across the assigned area.Responsible for providing direction and leaders ...
3 weeks ago
Sodexo is seeking a Food Services Manager for North Oaks Hospital located in Hammond, Louisiana. · Direct all patient services feeding operations and oversee the patient meal program to ensure compliance and improve the overall patient experience. · Manage daily food operations t ...
1 month ago
· Role Overview · Grow your career and develop a team that shares your desire to make a difference. · Sodexo is seeking a Food Services Manager 1 for North Oaks Hospital located in Hammond, Louisiana. North Oaks Health System is a 330-bed facility and is one of Louisiana's large ...
1 day ago
Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. · ...
1 month ago
Ross Downing Auto Group is looking for a LEADER who will run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. · ...
1 week ago
We are seeking a charismatic and organized manager to support a team of 30-40 frontline staff and ensure client and patient needs are satisfied. · ...
1 month ago
Bourgeois Homes is looking for a qualified office manager to implement and grow process driven activities in accounting and home insurance writing. · ...
1 month ago
The Service Manager is a hands-on leader responsible for all service operations at the Covington location.The Service Manager must be responsive, decisive, and focused on maximizing customer uptime by developing top-tier technicians and quickly removing obstacles. · ...
2 days ago
+The Service Manager will supervise maintenance service requests including electrical, plumbing, carpentry and HVAC systems. · +Supervise and/or perform maintenance service requests · Develop standards for cleanliness and overall appearance · +Minimum three (3) years maintenanc ...
4 days ago
With over 25 years of dedicated service, Laborde Products stands at the forefront of marine engine distribution, committed to delivering excellence across the Southeast, up through the Great Lakes, and along the East Coast. Headquartered in Covington, LA and with branches in Deer ...
1 day ago
All Star Kia East is looking for an experienced Service Manager to join their high-volume service team. · ...
1 week ago
We are on the lookout for an experienced Service Manager to join our award-winning service team. · Energetic leader with the ability to develop, motivate and retain a top performing team of service advisors. · Leader with a proven track record of delivering on goals while maintai ...
1 week ago
Description · All Star Chrysler Dodge Jeep Ram, part of Hudson Automotive Group, is on the lookout for an Experienced Service Lane Manager to join our award-winning, high-volume service team. Hudson Automotive is one of the largest and fastest-growing automotive dealer groups in ...
11 hours ago
The Environmental Services Manager will provide leadership direction and management oversight for continuous improvement of the standard EVS operating model within the St Tammany Health System. · High School diploma or equivalent required. · Two (2) year in Supervisory level expe ...
1 week ago
School Food Management Company is seeking a dedicated and experienced manager for a leadership position. · ...
4 weeks ago
Oversee and coordinate front-of-house operations to ensure exceptional customer service and dining experiences. · ...
2 weeks ago
The Boat Services Manager is under the supervision of the Boat Manager. This role will manage and provide daily direction to the associates in the Boat Service area within a Bass Pro Shops or Free-Standing Store to include inventory control, service, warranty, rigging, delivery d ...
1 week ago
Job Summary: · We are hiring a Guest Services Manager to oversee front desk operations and ensure guests receive exceptional service throughout their stay. This role is ideal for someone with strong leadership skills and a customer-first mindset who thrives in a busy hotel enviro ...
1 day ago
These Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart.The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, busin ...
2 weeks ago
We are seeking an intern for Summer 2026 in Reserve, LA. · This position is for someone who is interested in seeing their ideas become reality. · Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acti ...
2 days ago