Guest Services Manager - Covington, Louisiana, , United States

Only for registered members Covington, Louisiana, , United States

1 day ago

Default job background
$55,000 - $95,000 (USD) per year *
* This salary range is an estimation made by beBee
Job Summary: · We are hiring a Guest Services Manager to oversee front desk operations and ensure guests receive exceptional service throughout their stay. This role is ideal for someone with strong leadership skills and a customer-first mindset who thrives in a busy hotel enviro ...
Job description

Job Summary:

We are hiring a Guest Services Manager to oversee front desk operations and ensure guests receive exceptional service throughout their stay. This role is ideal for someone with strong leadership skills and a customer-first mindset who thrives in a busy hotel environment.

Benefits:

  • Competitive salary
  • Managerial bonus potential
  • Leadership development programs
  • Hotel discount programs

Responsibilities:

  • Supervise front desk and concierge staff
  • Handle escalated guest issues and special requests
  • Maintain scheduling and training for front desk team
  • Monitor guest feedback and implement service improvements
  • Collaborate with other departments to improve operations


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