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    Collections Specialist - Scottsdale, United States - Recovery Partners

    Recovery Partners
    Recovery Partners Scottsdale, United States

    3 weeks ago

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    Description
    Recovery Partners' employees are fully remote and working from home nationwide

    You must have High-speed Internet at home and be able to cable connect directly to your router.

    We will supply all other equipment needed to work from home.

    Training will be done online via video training with "face to face" webcam interaction.

    Insurance Subrogation Collections can provide a new and exciting challenge

    Are you looking for a career with advancement opportunity, uncapped bonus potential, schedule flexibility, and the ability to work from home within a team atmosphere?

    Here at Recovery Partners, we offer all of those benefits when becoming a member of our Insurance Subrogation team.

    We are seeking a self-motivated, results driven individual that is dependable, respectful, and coachable. Our dedicated trainer and hybrid training program will help you learn the skills needed to become a successful, professional collector. You will be trained to utilize your superior negotiation skills, good judgment, and sound decision making in order to maximize recoveries from the responsible parties.

    Requirements
    • Exercise considerable independent judgment in reviewing claim files to determine whether to pursue collection, license suspension, or litigation while documenting and tracking all verbal and written correspondence
    • Generate conversations on inbound/outbound calls regarding amounts due; gather the financial information necessary in order to negotiate and identify an acceptable resolution
    • Be professional and courteous in all communications, both written and oral, with claimants, insurance representatives, attorneys, and internal staff
    • Navigate multiple technologies while staying engaged with the responsible party
    • Meet or exceed metrics including call volume, accounts worked, post-dates, average payment amount, etc.
    • Possess a competitive attitude, work independently within a team environment, manage conflict and negotiate successful outcomes, multitask, and prioritize
    • Collections or call center experience preferred
    Benefits

    Work from Home environment, fully remote

    Competitive Hourly Wage - Open to negotiation, based on experience

    Monthly UNCAPPED bonus for ALL collectors

    Generous Paid Time Off policy - 18 days per year

    Paid Holidays immediately upon hire 7 standard holidays & 2 floating holidays of your choice

    Medical, dental, and vision benefits available after 60 days of employment, including sponsored Life Insurance policy

    401(k) with Company Matching - enrollment opens every quarter

    Flexible Schedules Work directly with your manager to find the schedule that works best for you

    Available Office Hours: Monday to Friday - 6:00 AM to 8:00 PM (MST)

    *Bilingual is always a huge plus*

    *Must be able to pass background check*
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