Service Assistant - Fitzpatrick, AL, United States - Diamond Dynamics

Diamond Dynamics
Diamond Dynamics
Verified Company
Fitzpatrick, AL, United States

4 weeks ago

James Miller

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James Miller

beBee Recruiter
Freelance
Description
As part of the DELLO GROUP, we are one of the largest automotive dealer groups in Germany.

With over 25 brands at more than 50 locations across 9 federal states and around 1,700 employees, we have been a family-owned company since 1898, working to satisfy our customers with professional service and the highest quality to ensure long-term business success.

To maintain this quality, our employees undergo high-quality employer-funded training and development programs to specialize in their respective fields.


As we continue to grow with the addition of Peugeot and Citroën, we are looking for you to join our team at Ernst Dello GmbH & Co.

KG in our Bremen branch as a Service Assistant (m/f/d) in part-time or full-time.


Your tasks and responsibilities:


  • Ensuring the availability of your branch by phone
  • Acceptance and scheduling of customer orders and repair orders
  • Invoicing and processing for service and vehicle rental business
  • Customer care from initial contact to waiting area support with the goal of ensuring high customer satisfaction
  • Workshop planning and complaint management

Qualifications you should bring:


  • Successfully completed commercial or technical training (e.g. as a car mechanic or similar) and ideally some initial professional experience in a comparable position
  • Ideally, some experience in the automotive industry in a similar position or in the workshop area
  • A high level of service and customer orientation, including a friendly and professional approach to our customers, is
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