Fine Dining Reservationist - Chandler, United States - Wild Horse Pass

Wild Horse Pass

Verified Company

Chandler, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Closing Date May 22, 2024 At 500 Pm:

Pay rate:
$18.00 per hour

This position is responsible for handling guest inquiries and lead requests for groups to secure and service social restaurant business for Shula's operation.

Process any agreements, documents, guest requests and other related booking as required.

Works with guests to align guest preferences with restaurant needs and actively up-sells each business opportunity to maximize revenues and drive guest loyalty, as well as demonstrating the GILA WAY.

Essential Duties And Responsibilities:

Promotes and provides excellent guest service experiences to both internal and external guests.
Understand and maintain a proper amount of reservations to best control the flow of business. Facilitating best practices for the dining room and kitchen success.
Promote a successful relationship with local and outofarea companies to promote group reservations for the outlet.
Communicate regularly with contact individuals of group events booked.
Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
Performs other special projects and duties as assigned.

Skills/ Requirements:

High School Diploma or equivalent required.
Experience in Food Service or in working in fastpaced, high volume fine dining, casual, and/or nightclub is preferred.
Must have high urgency, high energy, and positive, enthusiastic, selfdriven, accountable and dependable.
Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
Must possess excellent guest service skills, strong telephone etiquette, and be a selfstarter with the ability to followup and complete tasks in a timely manner with minimum supervision.
Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
Strong interpersonal and communication skills, both written and oral.
This position must have, or an ability to acquire within one year, an indepth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Important Notes:

As a condition of employment, all new hires must pass the following:
Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.

Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.

Wild Horse Pass:

Wild Horse Pass is located at the I-10 freeway on Wild Horse Pass Blvd in Chandler, Arizona.

The Four Diamond Awarded Wild Horse Pass is home to over 405 guest rooms and suites, resort amenities, and amazing dining and entertainment.

Amenities include two pools, fitness room, adjoining restaurants, and gaming with slots, blackjack, craps, roulette, baccarat, a BetMGM Sportsbook, and Topgolf Swing Suites.

Restaurants include Prime, a Shula's Steak House, Ling & Louie's Asian Bar & Grill, Fullhouse Cafe, and a food court featuring Fatburger and Rizzo's, plus bars and lounges.

Ideally located at the Wild Horse Pass Destination, we offer 36 holes of Troon Golf, Phoenix Premium Outlets, Aji Spa, and Koli Equestrian Center.

All of this is located less than 20 minutes from Sky Harbor Airport.