Pool Server - St Louis, United States - Four Seasons Hotels Limited

Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort-style hotel is set along the banks of the fabled Mississippi River in the heart of downtown's entertainment district, just steps away from our most recognizable landmark: the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor-to-ceiling windows in the comfort of your very own room.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An urban oasis along the Mississippi. Embrace the pioneering spirit of St. Louis and come explore with us. Our resort-style hotel is set along the banks of the fabled Mississippi River in the heart of downtown's entertainment district, just steps away from our most recognizable landmark: the shimmering Gateway Arch. Take in the epic views from a private poolside cabana on our Sky Terrace, from a table filled with sharable plates at Cinder House, or from the floor-to-ceiling windows in the comfort of your very own room.

About the Role of Pool Server:

Pool Servers have an eye for detail, ensure the outdoor area is clean, actively greet guests, deliver food and drink, provide lounge set up, anticipate guests' needs, and are knowledgeable about all available cocktail and menu options. Essential functions for the role include but are not limited to:

-The ability to offer guests of the pool an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness.

-The ability to provide general cleaning of the pool areas throughout the day. -The ability to provide information and assistance to hotel/resort, guests, as requested, and is familiar with all hotel services and hours of operation.

-The ability to report equipment malfunctions promptly and accurately.

-The ability to anticipate and service of guests' requirements before requests are necessary.

-The ability to serve and clear food and beverage items in an unobtrusive and professional manner.

-The ability to complete opening and closing side work as assigned and have all tables set according to standard.

-The ability to present menus and explanations for all menu items as well as specials of the day.

-The ability to utilize the hotel's computer system ringing up sales, printing checks, closing checks, and completing closing readings.

-The ability to carry trays and bus tables.

-The ability to ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved.

- The ability to handle a guest walkout.

-The ability to report any accident immediately, no matter how minor, to a manager.

-The ability to recognize and address potential intoxicated, disruptive or undesirable guests.

-The ability to respond properly in any hotel emergency or safety situation.

-Ability to work outdoors in extreme heat, and summer conditions.

-Ability to stand and walk for 8+ hours.

What we are looking for:

As our hotel is open 24/7, 365 days a year, we expect our servers to be flexible in working mornings, evenings, weekends, and holidays. In addition to schedule, we are looking for:

• Knowledge of MICROS software preferred
• One to two years experience working in Food & Beverage preferred
• Positive and friendly demeanor
• Work authorization in the United States

What we are offering you:

Four Seasons believes in offering the best to the best when it comes to employee benefits

*Lucrative salary

*Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days

*Time off plans starting at day of hire

*An opportunity to be a part of a cohesive team in an inclusive work environment

*Complimentary and discounted hotel stays around the world

*Wellbeing and mental health initiatives and focused company

*Embracement and promotion of diversity in our workplace

*Complimentary employee meals and beverages

*Tuition reimbursement

Learn more about what it is like to work at Four Seasons-visit us:

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -