Program Analyst - Washington, United States - Smithsonian

Description

Program Analyst (IS

Application Deadline:

17 May 2024

Department:
National Museum of the American Indian

Employment Type:
Temporary

Location:
Washington, DC

Reporting To:
Supervisory Project Manager

Compensation:
$99,200 - $128,956 / year

Description


OPEN DATE:
April 29, 2024


CLOSING DATE:
May 17, 2024


POSITION TYPE:
Trust Fund


APPOINTMENT TYPE:
Temporary Not to Exceed Two (2) Years (possible extension)


SCHEDULE:
Full Time


DUTY LOCATION:
Washington, DC


Position sensitivity and risk:
Non-sensitive (NS)/Low Risk

Open to all qualified applicants

What are Trust Fund Positions?

Trust Fund positions are unique to the Smithsonian.

They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts.

Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status.

The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side.

Trust employees have their own benefit program and may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Child Care), Flexible Spending Account (Health & Dependent Care).

Conditions of Employment
Pass Pre-employment Background Check and Subsequent Background Investigation for position designated as low risk.

Complete a Probationary Period

Maintain a Bank Account for Direct Deposit/Electronic Transfer.

The position is open to all candidates eligible to work in the United States. Proof of eligibility to work in U.S. is not required to apply.

Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.


OVERVIEW

Come join a mission driven institution and be a central contributor to the Smithsonian's National Museum of the American Indian (NMAI) The NMAI is committed to advancing knowledge and understanding of the Native cultures of the Western Hemisphere past, present, and future, in consultation, collaboration, and cooperation with Natives, knowledge and understanding of Native cultures, including art, history, and language, and through partnership with Native people and others.

The NMAI seeks a

Program Analyst

in the museum's Executive Planning Office. The position is located at the NMAI's museum on the National Mall in Washington, DC.

The NMAI's Executive Planning Office (EPO) is responsible for the Museum's planning and operations by implementing a systematic process for strategic decision-making and project management.

EPO is comprised of staff with unique skills, knowledge, and experience in the principles of project management, evaluation, intellectual property and process with the more complex and high-profile museum projects being assigned to these individuals.

The position of Program Analyst is responsible for evaluating and analyzing audience feedback so management can make improvements in the audience development and engagement program based upon informed decisions.

The incumbent works with staff and senior leadership to provide research, analysis, and evaluation for NMAI critical program area to inform and guide audience development and engagement.

This includes overseeing data collection, analysis, and evaluation; reporting findings; and making recommendations for programs, policies, and processes.

Please note, this is a trust position and applications are not through USA Jobs; all that is required is an uploaded CV or resume to the online job application and a cover letter.

Please highlight how your resume and experience connect to the requirements of the position in your cover letter.

A resume can be more than two pages given that it should include a description of your paid and non-paid work experience that is related to this job, starting and ending dates of job (month and year), and average number of hours worked per week.

The Smithsonian Institution is an equal opportunity employer.

DUTIES AND RESPONSIBILITIES
Performs research and conducts studies on audience development and engagement. Analyzes and evaluates the effectiveness of the museum's audience development and engagement program and projects.

Conducts seminars, webinars, and effect collaborative efforts.

Evaluates and assesses audience feedback and provides valid, relevant data and information so management can make improvements based upon informed decisions.

Collaborates with individuals engaged in programming related to audience research, development, and engagement goals and serves as the leader and member of project teams.

Analyzes or oversees the analysis of research and evaluation data that help to improve audience development and engagement and contributes to understanding goals, issues, obstacles, opportunities, operating environment, and other aspects of operations, programs, and projects.

Responsible for data collection, analysis, writing, and producing a variety of reports. Develops strategy for long-term management of studies and results for ongoing research and usefulness.

Documents and evaluates projects to identify relevant variables that contribute to success and failure and helps to establish goals for specific performance measurements around audience feedback.

Manages audience development and engagement research projects, directs project teams, serves as a senior specialist who develops and frames problems; mines relevant data (the process of using computers and automation to search large sets of data); analyzes issues; and develops options or recommendations based upon analysis and evaluation of strengths and weaknesses of programmatic goal.

Provides analysis, evaluation, and interpretive assistance to fellow staff and interns, especially as related to understanding the relationship between audience development and engagement goals and feedback and the required design of evaluative tools.

Serves as a source of information and analysis to senior management and staff within the Institution and provides expert advice to those outside the Institution.

Provides recommendations and leads the training of staff in such methods as research, interviewing techniques, data analysis, and monitoring and evaluation tools.

QUALIFICATION REQUIREMENTS

Knowledge and skill in applying advanced qualitative and quantitative techniques, practices, and theories for analyzing and measuring the effectiveness of programs, operations, policies, and procedures administered by the assigned organizations, and compliance with applicable laws, regulations, policies, and program goals.

Comprehensive knowledge of program analysis techniques to identify, consider, and resolve complex program and operational issues and problems.

Skill in determining relevant source material, establishing procedures, obtaining pertinent data, performing analyses, and drawing accurate conclusions leading to effective recommendations.

Knowledge of business and industry practices and rules, directives, and procedures sufficient to evaluate, monitor, and maintain uniform management controls over the effectiveness and responsiveness of programs and operations of the organization.

Knowledge of and skill with resource management, so that analytical and evaluations methods and techniques may be effectively utilized in addressing and resolving program-wide problems.

Knowledge and understanding of the organization, programs, missions and functions, interrelationships of such programs, and decision-making process, along with analytical ability and understanding of management, administrative, statistical, financial, and contractual principles and techniques.

Knowledge of and skill with program administration so that analytical and evaluations methods and techniques may be effectively utilized in addressing and resolving program-wide problems.

Skill knowledge of project management systems, methods, and techniques to plan, manage, and implement assigned projects to include developing project goals, schedules, milestones, budget, and spending plans, and to ensure that projects are complete within scope, schedule, and budget.

Knowledge of and skill to conduct research, to present seminars and webinars, and effect collaborative efforts with SI units, cultural organizations, education institutions, and tribal communities while staying current with emerging technology.

Ability to effectively communicate orally to present findings, conclusions, briefings, reports, seminars, webinars, and effect collaborative efforts regarding findings and recommendations, and to coordinate work activities and analyses.

Ability to effectively communicate in writing to present findings, conclusions, briefings, reports, seminars, webinars, and effect collaborative efforts regarding findings and recommendations, and to coordinate work activities and analyses.

Skill in interpersonal relationship skills to cultivate and maintain relationships with a variety of individuals, representatives of other museums, private foundations or cultural institutions, scholars of other disciplines, and leaders from cultural, education, and financial institutions.

Skill in exercising courtesy, tact, empathy, sensitivity and cultural diversity, race, gender, disabilities, and other individual differences.

Applicants, who wish to qualify based on education completed outside the United States, must be deemed equivalent to higher education programs of U.S.

Institutions by an organization that specializes in the interpretation of foreign educational credentials. This documentation is the responsibility of the applicant and should be included as part of your application package.

Any false statement in your application may result in your application being rejected and may also result in termination after employment begins.

The Smithsonian Institution values and seeks a diverse workforce. Join us in "Inspiring Generations through Knowledge and Discovery."

Resumes should include a description of your paid and non-paid work experience that is related to this job; starting and ending dates of job (month and year); and average number of hours worked per week.

What To Expect Next:

Once the vacancy announcement closes, a review of your resume will be compared against the qualification and experience requirements related to this job.

After review of applicant resumes is complete, qualified candidates will be referred to the hiring manager.

Relocation expenses are not paid.

Commitment to Diversity, Equity, and Inclusion
The Smithsonian Institution provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation should contact NMAI-.EDU. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. To learn more, please review the Smithsonian's

Accommodation Procedures .

The Smithsonian Institution is an

Equal Opportunity Employer .

We believe that a workforce comprising a variety of educational, cultural, and experiential backgrounds support and enhance our daily work life and contribute to the richness of our exhibitions and programs.

See Smithsonian EEO program information:
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