Front Desk/salon Receptionist - Andover, United States - Robert Jason Salon

Description

• Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
• Process transactions (cash and credit cards) and issue receipts
• Offer beverages and chat with clients who are in the waiting area
• Welcome walkins, answer questions about services and schedule appointments based on availability
• Inform clients about new services and discounts
• Crosssell services and products when appropriate (e.g. through informative brochures and gift cards)
• Update client records with contact and billing details, appointments and services offered
• Manage our call center
• Maintain a tidy reception area
• Order business cards, brochures and stationery as needed

• Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
• Handson experience with office equipment, like printers and POS systems
• Familiarity with processing transactions
• Solid organization and recordkeeping skills
• An ability to remain calm under stressful circumstances
• High School diploma

• Rotating weekends