Webex Managed Services Engineer Automation - Remote Mainland - Burgeon IT Services

    Burgeon IT Services
    Burgeon IT Services Remote Mainland

    6 days ago

    Description

    Job Title:
    Webex Managed Services Engineer Automation & FedRAMP Systems

    Location:
    Anywhere in the U.S. (Must be a U.S. Citizen)

    Contract Duration: 12 Months

    Experience: 6+ Years


    Job Summary:
    We are seeking an experienced Webex Managed Services Engineer to support a FedRAMP Moderate environment. The ideal candidate must be a U.S. Citizen located on U.S. soil and capable of obtaining US CitVal certification.

    This role focuses on developing robust automation frameworks that drive operational efficiency, reduce manual interventions, and maintain compliance in a secure, air-gapped infrastructure.


    Key Responsibilities:
    Design, implement, and maintain scalable automation workflows for Webex Managed Services.

    Develop and optimize CI/CD pipelines ensuring smooth deployment in isolated, secure environments.

    Automate alerts, dashboards, deployment workflows, and security checks to enhance reliability and compliance.

    Create and maintain Method of Procedure (MOP) documentation for repeatable, automated operations.

    Support continuous delivery and integration within FedRAMP-compliant systems.

    Generate vulnerability reports and ensure audit-ready compliance through automated checks.


    Technical Skills:

    Automation & Monitoring:
    Jenkins, Argo Workflow, Harness NextGen, Prometheus, Grafana

    Containerization & Deployment:
    Kubernetes, Helmfile, Helm Charts

    Scripting & Development:
    Python, Bash, Webex Bot API, SQL (BigQuery)

    Code Management:
    GitHub Actions, SonarQube, Anchore Enterprise

    Collaboration & Visualization:
    Backstage, Miro, Excel

    Cloud Platforms:
    AWS, Azure, Google Cloud


    Key Deliverables:
    Automated alert workflows and synchronized dashboards.

    Verified and documented MOPs executed without manual intervention.

    Automated deployment pipelines with reduced error rates.

    Security automation with measurable vulnerability reduction and audit compliance.

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